Is Ebay your real friend?

India
February 16, 2011 3:46am CST
is eBay actually a great friend of yours ? i bought an item from eBay and waited for a long time and the item didn't come and so i filed a case in eBay and then i got the refund surprisingly it is my second time that i am getting such an refund i have bought many items and many of them reached my home while two didn't and for those two i got refund also .. my question is will eBay give such refunds to beginner users ? i mean i think since i have bought many items due to my reputation ebay that i am getting refund or not.. will the beginner users get those refunds..
4 people like this
15 responses
@apples99 (6556)
• United States
17 Feb 11
I got refunded 2 or three times, and I was a newbie back then I have a good reputation as well and the reason I requested a refund is because the items were not as listed and I didnt want to waste my cash so I respectfully requested a refund of my cash and got it. As for ebay being my friend not so much because I had 3 disappointing and shady experiences with sellers on the site, and these were so called top sellers. so I'm not as enthusiastic about ebay anymore, I still use the site occasionally but I prefer Amazon instead most of my experiences with them have been good.
@apples99 (6556)
• United States
19 Feb 11
My ebay experience wasn't that great because roughly 3 times the sellers lied on listing and the products I recived were in awful shape or did not work properly. And Yes ebay returned my money but I had to deal with disgruntled sellers before I could get my money back, its just not my cup of tea Amazon is my favorite, and Yes you can use a paypal credit card if you like and they allow members to use free gift cards there much better then ebay in my opinion.
• India
19 Feb 11
really can we use paypal account for buying in amazon the reason that i cannot use was the reason why i was not using amazon for a long time.. i think i have bought once with the credits that i got from amazon assosiates from blogger.
• India
18 Feb 11
what what did you mean by 1-3 times disappointing ?? did you get the refund that time.. did that make you happy.. hey how to buy in amazon we cant use paypal in it right ??
@VisonTech (258)
• United States
16 Feb 11
IDK but thanks for the heads up.
• India
17 Feb 11
what is IDK i didnt understand.?
• India
17 Feb 11
thats against the guidlines you should not comment if you dont know and you should not keep "i dont know " as the response
• United States
17 Feb 11
IDK stads for (I Don't Know)
@topffer (42156)
• France
16 Feb 11
I am an Ebay user since Ebay is available in France -- they bought the auction site where I was before -- ; I had very few problems and I am a happy buyer -- I don't sell anything --. If every seller has to have a PayPal address, they generally say at 90% "I don't want PayPal from French users." So, you have to pay by check, and you can't get any refund. In fact it is not legal in my country to impose a payment processor. To do it Ebay said that the site was under US law, but it is not valid for a French court, so Ebay tolerates that sellers not use PayPal in France. So you have only the possibility to get a refund from Ebay : I have never tried, but I read that it was difficult.
• India
17 Feb 11
what is the problem with french users?? i mean what is the problem with french paypal users?? ooh so it is so difficult for you . so how are you withdrawing money from your mylot ?? are you using paypal..
1 person likes this
@topffer (42156)
• France
17 Feb 11
There is no problem with PayPal in France. French sellers do not want to use PayPal on Ebay because of the fees -- the checks are free in France --...
• India
17 Feb 11
thats too bad even though paypal is very harsh with indian users we are continuing with that..
• India
2 Mar 11
I can't call paypal as friend, no question of real or fake!! i tried to buy few times, kept bidding, at the last moment, i was told, it was sold, i had some doubts; i asked to a friend who sells in ebay, he said they have kind of software, they set it to some predetermined amount, if none go that high, then it automatically says, it is sold!! Lol i believe in buying from local shops, where i can see, examine, do little bargaining too.. Thanks for sharing Cheers. God bless you, have a nice day ahead. Professor ‘Bhuwan’. .
• India
6 Mar 11
there is no use to buy in auctions because there are millions of users and so many of them would be bidding at a second so you have to be alert to bid at the last milli second then only you can win.. nope not that its time after a specific time even acuracy of milliseconds it will be sold. thanks professor anyway which subject do you deal with ??
• India
3 Dec 11
nope you are totally wrong because in Ebay for certain items you get certain items cheap while some costly and if you had bought something from Ebay means it should reach you if you have paid means you have the right to get the item or get a refund once i too didn't receive the item and so i reported it and the next day i got the refund from Ebay. But after two months i got the item. i was surprised that i got the item and also the money back. and so Ebay is totally safe and if you didn't receive the item at least you will receive your money back. i would recommend Ebay to my friends
@zralte (4178)
• India
27 Feb 11
I love ebay. I buy lots of things from them. I think the refund is offered to everyone regardless of how long or how often they used ebay. It is just a matter of good business practice. If a seller sends you something different from what you have purchased ie. the item is different from what the seller describes (like fake mobile described as original,etc), or seller did not send you the item after you have paid for it, or the item arrives broken, etc. All these are grounds for refund. You just have to file a dispute case with ebay telling the reason. Sometimes I think that there are too many sellers selling fake or counterfeit products. I always make sure I get the right one. And if I cannot get what I want or the seller's description is not enough to convince me, I just look for another. I always try to buy from a seller with good ratings, but I will not hesitate to buy from someone with low ratings. I usually check the feedback first to see what caused their low ratings. Sometimes it so happened that some idiot just leave them negative feedback. Just the other night, I was looking at a seller's feedbacks and one of the negative feedbacks mentioned the item arrived broken and next to it, a note saying 'The seller replaced the broken goods'. I think that is just so unfair. Why cannot the customer wait a few days to hear from the seller before leaving negative feedback.
• India
1 Mar 11
really. so if we ordered one pen and if they had sent us a laptop or something can we get refund and also can we get our money back and also keep that laptop with us/. great i would pray for them to make a mistake sending me a costly item instead of cheap
@tkonlinevn (6414)
• Vietnam
18 Feb 11
I think that Ebay is a good e-commercial site.
• India
18 Feb 11
yess. it is probably the most popualar and advanced online shopping website in the world
• United States
18 Feb 11
I have very seldom had to get a refund on any eBay purchases. I had bought many items without any problems by the couple of times I needed ebay's help in receiving a refund although the seller did not want to refund me. EBay took charge and I received my refund without any more problems. EBay is very fair and I do not think whether a person is a new customer or a long time buyer makes any difference in getting refund but whether you deserve a refund or not.
• India
18 Feb 11
yess . ebay is like a big brother solving the problem hip hip hurray hats off to ebay..
@cher913 (25782)
• Canada
17 Feb 11
i like the policy that ebay has for giving refunds but it really gives a hard time to sellers sometimes. i have gotten refunds for stuff that i have bought and hasnt shown up too.
• India
18 Feb 11
hmm. what do you mean by hard time for sellers / they tried to fool us right so they dont need payment simply without sending the items.. if ebay is resolving the case sometimes they will check for evidences if it is a costly item..
@wongchoiyee (7413)
• Malaysia
17 Feb 11
Ebay is so professional.
• India
17 Feb 11
yeah,, they act as an moderator between the seller and also the buyer.,.
@piya84 (2581)
• India
17 Feb 11
hii I am a ebay seller myself.It does not matter if you are new or old there on ebay you get refund if you dont get item in hand.
• India
17 Feb 11
really .. i havnt got an item since 20 days and so i filed a case and so i got the refund within 3 days before the case ended the buyer offered me cash back eventhough i asked for resending the item..
• Mexico
16 Feb 11
HI kirtricks: I have only experimented this same experience once and I've been a member of ebay for almost two years. Ebay has always been a good help for me so I'd say that the answer is yes. At the same time I try to buy items only to the persons that have been selling items for a while and have a good reputation. If you are careful I think you won't have a bad experience buying on ebay. ALVARO
• India
17 Feb 11
yeah .. . yess we will never have a bad experience either we get the item delivered or get the refund.. any one of them will happen which can make you happy
• United States
17 Feb 11
You have to be careful about these things and check out the sellers ratings before you buy anything from them.
• India
17 Feb 11
but we should protect or help the beginner sellers and so sometimes we have to buy from low rated users also
@HarryS88 (32)
• Indonesia
16 Feb 11
Any claim on Ebay might happen because of many sellers, both top rated sellers and low rated sellers. From my experience in Ebay, if I want to buy something I will always look for top rated sellers to prevent me from any unprecedented cases, such as undelivered items. I have been purchasing items from Ebay since two years ago, but no bad things happen. Ebay consists of hundreds or maybe thousands sellers worldwide, so make sure you will choose credible sellers. It will show up in a gold medal-like symbol with words "top rated seller." Hope that helps.
• India
17 Feb 11
it is very bad to purchase only from top rated sellers if it is a new honest seller with no ratings what to do // how can he come up ?? i always dont check that.. if they are cheating me ebay is there to protect i can file a case in ebay and get the money back.
@Ichiru101 (284)
• United States
16 Feb 11
I am a beginner at ebay. I have so far bought 3 items one of them didn't come, due to new years. Even though I was disappointed that my item didn't come I did get a refund. I suppose it just depend on the seller. It can be your best friend or your worst enemy.
• India
17 Feb 11
yess i said you na they would refund.. but what you mean by the line it can be your best friend or your worst enemy ?? i couldnt understand that line //what did you mean by that
@Monkeyrose (2840)
• Canada
16 Feb 11
I recently purchased a hula hoop made to order online. The seller made it in 3 days and shipped it on the next. She sent me a little instructional video on how to unfold it. I saved at least 50 dollars. I received it and its just as I wanted and the glow in the dark tape is excellent. This time ebay worked well for me.
• India
17 Feb 11
why do you order one .. are you any kinda circus freak ?? in our country only circus freaks and circus persons use such kind of things and that too ordinary one .. you are using the glowing type of hula hoop right .. how much time did it take for shipping..