Account Suspend!

@Marmot (590)
United States
February 19, 2011 2:14pm CST
My Neobux account just has been suspended! Because I was trying to logon on my friend's computer. The system said that I have disobeyed their rules and my account will permanent suspend I don't know how to connect them to explain. And I found that everyone just can have only one account because the paypal account has to be unique. I have to say goodbye to Neobux...
2 people like this
13 responses
@stevieboi19 (1419)
19 Feb 11
Logging on from your friends is fine but I'm slightly confused how did you managed to get suspended. Did you try to create another Neobux account as that wouldn't be a good idea especially if you used the same paypal account.
@zralte (4178)
• India
20 Feb 11
@Marmot, I am not sure that is a problem. My Neobux account was suspended due to inactivity. I have registered again as my sister's downline using a different username. I haven't reach Cashout yet, so I don't know if there will be any problem. [b]ToS 8: 8.3. All suspended accounts will be archived and you cannot register using the same username or email addresses.[/b] I used a different email address than my previous account. I have a Premiere Paypal Account and I can have 8 emails linked to my paypal account. And even if you don't have Premiere Account, you can create a new email id, then change your email id on your Paypal account.
1 person likes this
@Marmot (590)
• United States
19 Feb 11
Do you see that I mentioned? One computer can only allow one account logon, and try to logon on my friend's computer cause me suspended. If you think it is fine, you can try it But be aware that you may get suspended too. Actually, you can not register a second account using same paypal account. That why I have to say goodbye to Noebux...
@Marmot (590)
• United States
19 Feb 11
One paypal binding one account. That's what I mean. So, if you lose your account, you can not use your paypal to register another account.
@mysdianait (66009)
• Italy
19 Feb 11
"And I found that everyone just can have only one account because the paypal account has to be unique" If you had been signing a contract offline, you would have read the small print, right? Why do people sign up online without reading anything?
@mysdianait (66009)
• Italy
19 Feb 11
I hope in future you will read the TOS on a site before you register. I am unable to help you about contacting them but I think others further down can help.
@Marmot (590)
• United States
19 Feb 11
But it is a problem that you get sure that their has been no others use that computer before... Thank you for your e-mail! I will contact them, just give a try...
@mysdianait (66009)
• Italy
20 Feb 11
Thank you both (and zralte elsewhere) for your help. I will contact support
@daeckardt (6237)
• United States
20 Feb 11
I had an account on Neobux, but I don't know what happened to it. It was not suspended, it just disappeared. I was close to my third payout on it I think. Apparently whoever hacked my gmail account also hacked into that account and changed the email and paypal email because I was able to register a new account. Oh well...
@daeckardt (6237)
• United States
20 Feb 11
I don't really mind. I am almost at payout already so it isn't all bad. Hopefully you won't have to start a new account, but even if you do, you will know how to handle it. Have a great day!
@Marmot (590)
• United States
21 Feb 11
Yeah, thank you for sharing your experience and have a great day~
@Marmot (590)
• United States
20 Feb 11
That's really bad. You have to start from the beginning all over again. Maybe I do to...
1 person likes this
@kingparker (9673)
• United States
20 Feb 11
I am sorry to hear that. I just have to let you know that, it is a bit worry for me too. Because I also want to change my ISP with their better promotion recently. I want to switch to Clearwire home internet too, and I still not get paid from neobux yet. I just wonder what I should do, if I switch to a new ISP, my account will be suspended as well.
@Marmot (590)
• United States
20 Feb 11
You can email them to get answers, I think. For my case, I think they are very reasonable and easy to communicate. Their email address is "tickets@neobux.com"
@katie0 (5203)
• Japan
20 Feb 11
I'm so sorry. You should get in contact with them to tell what's going on and thank you so much for this discussion, I didn't know I couldn't try from other computers.
@Marmot (590)
• United States
21 Feb 11
From the TOS, actually you can logon on other computers, but make sure that computer have no other Neobux users before. But logon only from our own computer is the best way.
@Sanitary (3968)
• Singapore
23 Feb 11
THat's too bad for u. I didn't know neobux is so strict about that. Can't u contact the admin of neobux stating your reasons? I'm sure neobux should be more understanding because nobody's computer can be working all the time right? What happens if our system crashes and we can't log in? The alternative way is to use some other computer, to keep us active in that site right? Neobux should give u a chance to explain yourself.
@Marmot (590)
• United States
25 Feb 11
Thank you. I already contacted them and I got my account back~ I think they are reasonable and easy communicating. I like it~
1 person likes this
@zandi458 (28102)
• Malaysia
20 Feb 11
looks like their rules are quite strict. I am never a fan of neobux despite it being a legit site.
@birdie816 (1276)
• United States
19 Feb 11
sadly i have had this same problem with fusioncash.com. they suspended my account like a month ago and i have been trying to figure out how to reverse that ever since. i have had no luck though. i am really upset because it was really easy to make money on that site and i was almost to the minimum cashout amount which was like $25
@Marmot (590)
• United States
19 Feb 11
Sorry to hear that. You must suffer more than me because I just lost about $2. But I think Neobux is a very good website. Sign...
@dreamnishu (1247)
• China
19 Feb 11
hello friend! so sad!why you doing this friend?you do not know if we use our account others computer then our account will be suspended.my one also suspended but do not know why?i never did any mistake in that site.i think you have to say good bye to Neobux.never do this mistake again in your life.you can join other legit site.best of luck.
@Marmot (590)
• United States
20 Feb 11
Yeah, I will not do it again. Luck to you too.
• United States
19 Feb 11
That's why you have to read the terms of service before you join a website.
@fl0rencia (414)
• Philippines
20 Feb 11
That's the most awful thing could ever happen especially if you have invested a lot of time and effort already. It happened to me as well so I learned my lessons. You may try getting a new email address, out that to your paypal account as another email, ask your internet provider to change your ip address, and create a new neobux account. :)
@thereza (314)
• Philippines
20 Feb 11
im sorry to hear that. I know what is the feelings. Well just move on and try other online sites that gives earnings. You could even know youll find other sites that will give more earnings. Gudluck.
@Marmot (590)
• United States
20 Feb 11
Thank you for cheering me up. I will try other sites~ Thank you.
• United States
20 Feb 11
I heard they was a scam....sorry. I'm looking for some good companies too...good luck.