My hospital bed is coming tomorrow
@PointlessQuestions (15397)
United States
July 9, 2012 2:18pm CST
Finally. It's been since June that my doctor ordered a hospital bed for me. My cor pulmonale has become a bit worse... when I say worse.. I mean that I have to use the oxygen more and laying down on a regular bed is often not the best way for me to breathe. I keep a bunch of throw pillows on my bed to help to keep me elevated some so I can breathe better, but I usually end up flat by the time I wake up.
I had been trying to get this done for myself, but they kept saying they didn't get the fax from my doc. That was a crock because my doc had it sent the fax in in June. Then they resent it because the company said they didn't get it. Then they said they would call and call me back to confirm the order was gotten... nothing... well today... my daughter called them and she wasn't as nice as I was. When they said they would call and call us back, my daughter said.. NO.. you never call us back, so call now while I'm on the phone. So she did... and now tomorrow I will get my new bed. My old bed will go in the third bedroom and I'll have to sleep there tonight until my bed comes tomorrow.
Have you had to be stern with a company to get them to do their job? I could have never got this done because I can't talk when I am anxious or stressed out. The words are unintelligable... so I'm glad I have my daughter to talk for me.
Your thoughts?
3 people like this
6 responses
@olliekobra1 (1825)
•
9 Jul 12
its sad that you have to complain to get anything done but sadly we do. Companies have a resonsability to there customers to deliver a good customer service so why should we have to complain to get things done.
2 people like this
@PointlessQuestions (15397)
• United States
9 Jul 12
This company bought out the company that took care of me. They are so inept. My daughter even called my doc to complain about this company. I'm so glad I'm getting it tomorrow.
1 person likes this
@olliekobra1 (1825)
•
9 Jul 12
That's good that your finally getting your bed, then hopefully you will be more comfortable when your mylotting
1 person likes this
@gabs8513 (48686)
• United Kingdom
9 Jul 12
I am so glad that your Daughter put her foot down as it is ridiculous that they made you hang on like this they do not seem to realise that there is a reason for you to have the Item that is why the Doctor wanted you to have it
I hope as from tomorrow you will be able to breathe better 
@PointlessQuestions (15397)
• United States
9 Jul 12
Yes I'm lucky to have her. I can't speak, literally. As soon as I get anxious or stressed my ability to speak goes too.
1 person likes this
@GardenGerty (169568)
• United States
9 Jul 12
I am glad you have your daughter to speak up for you too. I have had to chase down companies when my first hubby was ill. It was not about medical things, but such things as appliance repairs and roofing and air conditioning. Telling me I never ordered parts, telling me they were too busy for new customers. I dealt with other people and to this day I freely tell people why they should not deal with the ones that provide poor service. Oh, you asked about grab bars once, and asked about suction ones. I am working with a client now who has one and it is really sturdy, surprised me. Might be good to get if your doc will order it.
1 person likes this
@PointlessQuestions (15397)
• United States
9 Jul 12
Yes GG I was asking about them. My insurance won't pay for them. I'll probably order them from amazon when I can make it happen.
1 person likes this
@Hatley (163772)
• Garden Grove, California
10 Jul 12
hi p ointlessQuestions it took three months to get a referral to a wound specialist so finally I got mad called my insurance who told me to call my doctors officer so called them and they said right call your insurance so I blew up. my insurance lady said she sent the referral to you so you have it and i need to know the number of the doctor so I can make an appt, this has taken 90 days, my leg is still broke out and swollen . I want that number now. She gave it to me and said without apology it did get misplaced and had been there for two months. grrrrrrrrrrrrrrrrrrrr.grrrrrrrrrrrrrrrrrr.
That is not a good way to treat p atients.In the business world somebody pulls that they get fired now.You should have had that ve months ago P Q
1 person likes this
@PointlessQuestions (15397)
• United States
10 Jul 12
Wow! Hatley! That's a long wait. I believe I would have had to wait nearly that long to get anything done if it hadn't been for my daughter. She got ugly with them and the ball got rolling.
@bunnybon7 (50970)
• Holiday, Florida
10 Jul 12
My thoughts are thank God for your daughter. she is obviously wanting to get you help when you need it and do anything she has to to get it done. thats what my son does when they try and jerk me around with things. him and my daughter here when it comes to medical and my life, they go to bat
in fact when i was smokeing, they often got mad and fought with me over that. and guess what? they was right. 
im happy you are getting something to help you.@PointlessQuestions (15397)
• United States
10 Jul 12
I was really amazed. She was like a bull dog about it. I had been passed the buck since June. My daughter said she WOULD get to the bottom of it and she did.
@Kalyni2011 (3496)
• India
10 Jul 12
Sister
I am so happy to hear you are getting your bed soon, best of luck, i pray for your speedy recovery.
