I dislike talking to customer service people who are off shore
By marcyaz
@Marcyaz (35316)
United States
August 7, 2015 10:04am CST
Sometimes when something is not right I have to make a call and what do I get but someone who barely speaks English or has such a thick accent I have to keep asking them over and over " what did you say". Now before I buy something I ask is your customer service offshore and if they say yes I say" No Thanks" and I won't buy that particular brand.
1 person likes this
2 responses
@VivaLaDani13 (60812)
• Perth, Australia
30 Dec 15
I understand what you mean. Whenever something had gone wrong with out internet, we would ring to get some help and the majority of the time, we couldn't work out what was being said. It was pretty frustrating!
2 people like this
@Marcyaz (35316)
• United States
30 Dec 15
It is very difficult to understand some people with a heavy accent so I try to figure out myself what is wrong. @VivaLaDani13
2 people like this
@Rosekitty (19368)
• San Marcos, Texas
7 Aug 15
Good idea to ask that..we need more local stuff instead of in a different county so if we need to call, we don't have to ask for help again ..I never thought of that in customer service but now i will!
1 person likes this
@Marcyaz (35316)
• United States
30 Dec 15
I used to be with Sprint but when I would call their customer service I could not understand a word they said. I decided to go with another service but first I asked where was their customer service located. @rosekitty
1 person likes this
@Rosekitty (19368)
• San Marcos, Texas
30 Dec 15
@Marcyaz Sprint is horrible and glad i don't have then anymore..ohh another oldie..hahah
1 person likes this
@Marcyaz (35316)
• United States
31 Dec 15
@Rosekitty
Sprint was just awful and then the service was starting to go downhill also.
1 person likes this
