When waiting is beneficial

Japan
January 28, 2016 4:32am CST
I go to a physical therapist for my back (massage and stretches). Usually he takes me right on time for my appointment, but today he came out and apologized that he was not through with the patient before me. I had to wait 20 minutes, which was not a big deal (now that I have a smartphone I can get on here and read and comment, so I was "working.") After he was done with me, we scheduled my next appointment and he handed me a 20% off card, once more apologizing for being late. I remember the happened one other time too. As far as I'm concerned he can be late again! That's Japan for you.
7 people like this
8 responses
Nsikan Dominic
@Bestviews (40)
• Addis Ababa, Ethiopia
28 Jan 16
Nice one....They say the patient dog eats the fatest bone! lol
1 person likes this
Denise
@petatonicsca (7070)
• Japan
29 Jan 16
Yes, I got a good juicy bone on that one.
Marlina
@marlina (154165)
• Canada
28 Jan 16
That was very beneficial to have to wait 20 minutes, you got a 20% discount plus had fun working on your phone and made a few pennies.
1 person likes this
Juliaacv
@Juliaacv (48508)
• Canada
28 Jan 16
That was an awfully nice peace-offering that he gave to you with the discount card. I'm sure that I'd be willing to wait a bit too when there is a reward like that offered!
amnabas
@amnabas (13742)
• Karachi, Pakistan
28 Jan 16
Yes the smart phones have killed the waiting hours.
1 person likes this
Boingboing
@boiboing (13153)
• Northampton, England
29 Jan 16
I love Japanese politeness.
Denise
@petatonicsca (7070)
• Japan
29 Jan 16
That is one thing I miss when I go elsewhere. I try to take that politeness with me so I treat others well.
Kewkumber
@Ladypeace (2028)
• Singapore
28 Jan 16
That's lovely service. I've waited one and a half for my dentist but I received nothing (wasn't expecting anything anyway).
1 person likes this
frances r
@Dragonairy1 (1722)
• Newcastle Upon Tyne, England
28 Jan 16
That's a lovely gesture, and smart phones do come in handy.
Judy Evans
@JudyEv (326098)
• Rockingham, Australia
28 Jan 16
Isn't that a nice gesture? While it didn't particularly matter to you that time, another person could have had another appointment and been inconvenienced by the hold-up.