Stick up for yourself, don't give up

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In late January my husband bought a new golf car, it's actually a Club Car Utility Vehicle so it's got much more than a basic golf cart. Since that was winter time the cart didn't get much use. Now that the weather is using it much more. Over the weekend he noticed that battery acid was coming out of the battery and it is eating away some of the metal on the cart. He has been a mechanic since a teenager, so he knows about engines, batteries, etc. He called the dealer we bought it from and told him the problem. He said the voltage regulator is running to high and the battery is literally bubbling over spilling acid. The guy said he never heard such a thing. He was to talk to a tech person at Club Car and call back. The next day he didn't call, so my husband called him. He got the same song and dance. By then my blood was boiling over, this not a cheap piece of equipment and it only has 5 hours on it and it is under warranty. Since I don't let moss grow on me, I called Club Car directly, got their warranty department and my husband explained the problem. The man took the serial number and all the information he needed to research the problem. About an hour later the dealer called. We don't know if Club Car contacted them or it was coincidental that all of a sudden they new what the problem was. It seems that they had a 'battery problem' with some of the XRT 850 models...the wrong type of battery was used. The batteries are not sealed, which is why ours was boiling over, literally. They will be coming here to pick it up either Friday or Monday. They are over two hours away from us. They will take care of the problem. So, when something isn't right, and you get the run around, don't take it sitting down. You have to stick up for yourself. We do think it is odd that the dealer 'discovered' the problem after we contacted the company! Photo is mine.