Not Happy With That Store
By marcyaz
@Marcyaz (35316)
United States
April 5, 2016 11:00am CST
Sunday I left the house for Spencer, Iowa around 11:30 am and didn't arrive home until 7:30pm.
What a long day but at least I stopped on the way there and had some lunch.
I was supposed to pick up some things at Menards but they didn't seem to have their act together and I was not happy having to wait so long for them to find my items.
Of course then having to pull around to their stock area where my items were supposed to be was a waiting game again as someone messed up the order and at first said that item was being shipped, well I was not a happy camper and had to go back into the store and take to the manager.
Finally they found where my merchandise was but it will be a long time until I go back there again.
Do you have things like that happen when you order and pay for something then they don't seem to have it where it should be?
The picture is of a building I saw on the way coming home that caught my eye.
13 people like this
15 responses
@Jessicalynnt (50523)
• Centralia, Missouri
5 Apr 16
I dont like picking stuff up at the stores for that reason
2 people like this
@Marcyaz (35316)
• United States
5 Apr 16
@Jessicalynnt
I had to since we have no places here to buy things like that or if they do sell something like that here it is way more expensive.
1 person likes this
@Marcyaz (35316)
• United States
6 Apr 16
@Jessicalynnt
Since I live in a small town and the closest large town is over an hour away for me it is not possible.
1 person likes this
@Jessicalynnt (50523)
• Centralia, Missouri
6 Apr 16
@Marcyaz I try to order from places with free site to home delivery whenever possible
1 person likes this
@infatuatedbby (94909)
• United States
6 Apr 16
That is a disappointment when you paid for something, go pick it up and they can't find it. That has happened to be a few times but it was due to the person helping me being new!
1 person likes this
@Marcyaz (35316)
• United States
6 Apr 16
@infatuatedbby
If it was only one person than yes but more than one was not the reason, they were just not good employees.
1 person likes this
@Marcyaz (35316)
• United States
6 Apr 16
@infatuatedbby
Exactly they not only needed more staff but staff that never their stuff.
1 person likes this
@infatuatedbby (94909)
• United States
6 Apr 16
@Marcyaz agreed no reason to be clueless if there was a lot of staff!
1 person likes this
@TiarasOceanView (70020)
• United States
5 Apr 16
Hmm they sound like they may need some training..in a job they are getting paid for.
How awful for you marcy.
It is infuriating to say the least.
I had a time at Walmart today too.
1 person likes this
@Marcyaz (35316)
• United States
5 Apr 16
@TiarasOceanView
They were so unorganzied it was rediculous and how bad for your time at Walmart. I am afraid I would not hold my temper over their comments.
1 person likes this
@Marcyaz (35316)
• United States
5 Apr 16
@TiarasOceanView
Yes, I can understand your hesitation in saying anything to those people.
1 person likes this
@TiarasOceanView (70020)
• United States
5 Apr 16
@Marcyaz I had to marcy..as you know nowadays it can be dangerous to even voice dissatisfaction. At least in this place it is.
1 person likes this
@simone10 (54180)
• Louisville, Kentucky
7 Apr 16
@Marcyaz Companies don't realize anymore how important good customer service is these days. I believe a company could go out of business because of it. I am surprised by it everyday. When I was growing up and working, I was always taught how important it was and that was our goal, to make the customer happy. We were never rude or snappy, even when being yelled at. It wasn't allowed as the customer was always right even when they were wrong.
1 person likes this
@PatZAnthony (14749)
• Charlotte, North Carolina
6 Apr 16
It can get complicated at times. Hope you don't have this happen again.
1 person likes this
@Marcyaz (35316)
• United States
6 Apr 16
@PatZAnthony
Yes it can become complicated when people don't do their job. It will be a long time before I go there again.
@AbbyGreenhill (45490)
• United States
5 Apr 16
I shop online I never pay for something that I have to pick up.
1 person likes this
@JudyEv (382068)
• Rockingham, Australia
6 Apr 16
This would be so annoying particularly if you had made a long trip to pick up the goods.
@VivaLaDani13 (60812)
• Perth, Australia
19 May 16
I have only experienced things like this when buying fast food or eating out in a cafe or whatever.
There has been SO many occasions where a fast food restaurant will forget an item or two. They still charge you but just don't remember to put it in.
Or if I was to eat out. Sometimes the order will be wrong. But only little mistakes like them putting in mushrooms when I said I didn't want any. Just little things like that but that doesn't bother me because all I do is pick them out.
But it does bug me when I pay for something and NOT get it. Having extra is less annoying than buying it and not getting it.
@Elizaby (6902)
• Pensacola, Florida
6 Apr 16
I generally go to a store find what I am lloking for and pay I don't like to order in advance
