Windows 10 BLUE SCREEN of death Oh My!
@lookatdesktop (27156)
Dallas, Texas
June 11, 2016 10:04am CST
This morning I was just booting my PC. I waited for Skype to self initialize and I kept looking for the Norton icon on the Windows task bar on my Windows 10 desktop. But no Norton, then I tried to find Norton Security in my main menu and when I clicked on it it did not appear.
I thought that strange. I went to task manager
The task manager showed Norton running. But no task bar icon. I did a system restart, then Norton finally appeared. I then ran Live Update. After updating Norton Security I ran a full system scan, but meanwhile I went and opened Norton Utilities.
My Norton Utilities is preset to do a system scan and defragment and optimization in a few steps automatically in a pre-scheduled manner, such that once every day at around 12 noon, the Norton Utilities cleans the system of unwanted files that are cached and temporary. I wanted to change the settings so, while the Norton Security was doing a full system scan of my PC I changed the schedule for smart defrag and one click optimization for once a week instead of once every day, then I clicked on save and after that the BLUE SCREEN of death for Windows 10 came up and told me there was a system error and that my computer would automatically restart. I wasn't ready to restart because I was still running Norton Security full system scan.
The computer restarted, I then re-entered my username and password to get into Windows and Skype loaded, Norton Security loaded and I opened up Norton Security once again and did a Live Update. No updates needed was the message so I began once more a full system scan.
So far my computer is set to Norton Utilities running once a week not every single day to optimize the system and I am running Norton Security full system scan and so far the scan is passed the one million files mark and there are zero security threats detected. I did a Google search about this error message and came up with a suggestion to make sure all hardware drivers are updated and to run Windows update. So after I run Norton Security I will then run Windows update.
But the main question I have to ask is, has this ever happened to you?
4 people like this
5 responses
@GardenGerty (169489)
• United States
11 Jun 16
Several months ago, maybe a year ago, Windows 10 murdered my desk top. I spent 200 dollars getting my computer guy to fix it. I am dreading going through that again and honestly, I am not as well versed as you are in this area.
2 people like this

@akalinus (44366)
• United States
11 Jun 16
@LeaPea2417 I update to Windows 10 from 8.1. It only was a few weeks and then the computer crashed and I had to get another one on credit.
2 people like this
@lookatdesktop (27156)
• Dallas, Texas
11 Jun 16
In all probability this event took place due to having two Norton products running at the same time and hogging too many resources or a virus that was causing buffer overflow.
I am now looking into Windows Event Viewer to see what happened.
@lookatdesktop (27156)
• Dallas, Texas
11 Jun 16
@LeaPea2417 They are just trying to force the issue. As long as your version is still being supported, I don't see why you will need to bother with Windows 10 yet. But there is a trade-off. The upgrade is being offered for free for a limited time to authentic users of Windows and if you have Windows 8.1 with Windows Media Center and like recording DVR style broadcast Television Shows then you will not have the luxury of Windows Media Center when you upgrade to Windows 10. However, I see more advantages with access to the Windows App Store and lots of other free programs that Windows 10 offers. As far as I am concerned, any Windows version, older or newer has the potential of blue screen errors but they are not that frequent when you properly install software and run applications normally. I in fact do recommend you consider upgrading to Windows 10. But then you will lose the Windows Media Center if you do but I was willing myself to ditch that app because I really did not need it and besides Windows Media Center takes up lots of disc space with each high definition recording and thus a basic computer needs more room for other apps to help it run smoothly.


@akalinus (44366)
• United States
11 Jun 16
@lookatdesktop My kids liked Saturday morning cartoons. When the oldest ones were kids, they had stuff like Bugs Bunny and Wiley Coyote. They decided those were too violent so the younger kids got stuff with demons and gods and yucky stuff. Give me the roadrunner any day. Meep, meep.
1 person likes this
@lookatdesktop (27156)
• Dallas, Texas
11 Jun 16
@akalinus , Road Runner, If he catches you you're through.
@lookatdesktop (27156)
• Dallas, Texas
11 Jun 16
Yes, at that time I was only concerned with what was on t.v. at that moment or later that evening. I loved Saturday morning cartoons as a kid and kind of miss them.



@RasmaSandra (98026)
• Daytona Beach, Florida
11 Jun 16
@lookatdesktop sounds like big problems. I have a useful but older PC and Windows 7 and now I am glad that is so.
1 person likes this
@lookatdesktop (27156)
• Dallas, Texas
11 Jun 16
If you have one computer using Windows 7 but want to buy a brand new second computer, Windows 10 will be the OS in that new system. I used Windows 7 and it was fine. I used Windows XP a few years earlier, no problem. But my new PC, which was running Windows 7, has been upgraded, without Media Center, which was dropped by Microsoft in favor of other types of media like Xbox and online media sources like Netflix , Hulu and Amazon Prime Instant Video etc. The Windows 10 OS is the most advanced and may or may not be offered as a free upgrade. If you don't like it you have so many days to return to your original version of Windows, that is, if you upgraded the system from an already existent version of an earlier Windows OS. If you did a reformat of your drive and installed Windows 10 as an ISO full install you will not be able to revert back to the earlier Windows version. I never did. I lost Media Center in exchange for the free Version 10 Windows OS upgrade and I have never really had issues. The blue screen was not caused by any issues with the system's overall performance. It was caused because I was running two different Norton Applications at the same time using up too many resources.
I strongly support Windows 10 OS and use it often. But if I had a second computer with Windows 7 as a spare, I could use it strictly for recording broadcast TV shows from local networks like a DVR. And I could use Media Center to record and watch later and also copy shows to DVD. For reasons only Microsoft understands, the upgrade to Windows 10 OS abandoned the Windows Media Center altogether. That means people with Media Center in Windows 7 or Windows 8.1 Their Windows Media Center will no longer be supported with updates or security updates because of it's current obsolescence.
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