Something awful happened.

@MsTickle (25180)
Australia
July 8, 2016 2:48pm CST
I received a huge shock and quickly became distraught. i opened my laptop and turned it on and i had blank pages with default settings. everything was gone. no bookmarks meant hours and hours of research, gone. no photos, documents, no emails. my accounts all gone and i could not sign in to anything as all my dozens of passwords were gone. No history or sign in info so I couldn't retrieve anything and when i tried, my emails were not recognised. I found a help site and found a chat session and the guy took over my screen and said I was signed in with a temp user. He found my docs and photos and music and backed them up to my hard drive. He told me it was up to me to remember my passwords - yeah, sure, dozens of them and yes, i have some written down but not all. I thought of the money i have in accounts I could not get to like swagbucks and so on. He also said Windows 10 was still in Beta and apt to do some weird stuff. I spent a couple of hours trying to fix what I could then went to bed after 2am. Then I woke again at 4:45am and turned my computer back on and it was back to normal. I can't tell you what a shock I had received but I'm so pleased now and just hoping it doesn't happen again.
9 people like this
8 responses
@Shiva49 (28389)
• Singapore
9 Jul 16
All's well that ends well. I have encountered such "end of the world" scenarios in my computer world. But then soon it was back to normal. Yes, Windows 10 did give me some sleepless nights and I was told to go to some links by MS. What some told me to do was uncharted territory to me but I survived by the skin of my teeth at times! siva
1 person likes this
@MsTickle (25180)
• Australia
9 Jul 16
I have been in a few computer pickles myself over the years but that was probably 'user error'. This problem was nothing to do with me. I tried Windows 10 a while back and decided I didn't really like it. Then I read that Windows 7 will not be supported in the future so I switched again. I feel it's a bit unfair and inefficient to throw it on a unsuspecting public.
1 person likes this
@MsTickle (25180)
• Australia
10 Jul 16
@Shiva49 what are you running now? I've decided to stick with 10 and hope for the best.
1 person likes this
@Shiva49 (28389)
• Singapore
9 Jul 16
@MsTickle I had issues for months and it was tough to get help from MS. They gave links to sort out the issues but some were asking me to make changes to the program itself! Finally, my computer crashed and I have to put part of the blame on the upgrading as Windows 10 was unsteady throughout - siva
1 person likes this
@pgntwo (22405)
• Derry, Northern Ireland
8 Jul 16
Sounds like a scary moment, right enough. Glad the help site worked and that you're back to normal again.
1 person likes this
@MsTickle (25180)
• Australia
9 Jul 16
The help site didn't do much except back up some files for me. He was going to uninstall Windows 10. I'm so glad we didn't get that far.
1 person likes this
@MsTickle (25180)
• Australia
13 Jul 16
@pgntwo Uninstalling is basically just the pressing of buttons twice to remove a program you don't want or don't use. In the cas of Windows 10, I'd rather revert to 7 first and let Microsoft do all the work of removing Windows 10.
1 person likes this
@pgntwo (22405)
• Derry, Northern Ireland
9 Jul 16
@MsTickle Yes, I'd prefer to have someone physically working on the device before letting an uninstall start... scary!
@jaboUK (64346)
• United Kingdom
9 Jul 16
Oh goodness, that would have freaked me out too. Did you have to pay the guy that helped you?
1 person likes this
@MsTickle (25180)
• Australia
9 Jul 16
He was 'free' for an hour at which time our session was abruptly stopped and all he had done was backed up some files. He didn't even say goodbye. He was going to talk to me about some kind of service plan. To me, if it's not free then it's not for me
1 person likes this
@Jessicalynnt (50523)
• Centralia, Missouri
9 Jul 16
I guess it's time to pull out a notebook and start writing down sites and passwords!
1 person likes this
@MsTickle (25180)
• Australia
9 Jul 16
See my response above to Judy E
1 person likes this
@MsTickle (25180)
• Australia
10 Jul 16
@Jessicalynnt lol, try further down.
1 person likes this
• Centralia, Missouri
9 Jul 16
@MsTickle sadly mylot reorders comments, lol
1 person likes this
@JudyEv (382240)
• Rockingham, Australia
9 Jul 16
That would have been SO worrying. I'm glad it's all back to normal now. Are you writing down more passwords somewhere? :)
1 person likes this
@MsTickle (25180)
• Australia
9 Jul 16
i have been writing down passwords for about 17 years. Most are obsolete now. I depend on both the ones logged online and those I've written down. i also have some stored in email archives.
1 person likes this
@ourlot (982)
18 Oct 16
Remember: always back your information up. If it's important, and you realize it is, then it's worth the effort. Doing this will give you peace of mind at situation like the one above.
1 person likes this
@MsTickle (25180)
• Australia
19 Oct 16
Actually, i have an external hard drive which stores everything
@ourlot (982)
19 Oct 16
@MsTickle So, then why were you shocked and distraught?
• Valdosta, Georgia
8 Jul 16
Oh goodness I'm sorry that happened to you. I'm glad it's back to normal now.
1 person likes this
@MsTickle (25180)
• Australia
8 Jul 16
thanks Jennifer, it was a shock i can tell you. I'm so glad things are normal again.
1 person likes this
@dbherald (491)
• India
8 Jul 16
Indeed it was a shock. Hope you are happy now.
1 person likes this
@MsTickle (25180)
• Australia
8 Jul 16
More relieved than I thought possible. I should go back to bed really it's 6:30am now.
1 person likes this