Not Like the "Olden Days"

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I have come to really despise applications, paperwork, red tape and especially phone trees. I was trying to accomplish something recently and of course they had the automated message and I had to find the right number to press and after what seemed like half an hour (it couldn't have been, lol) I finally got a person, who transferred me into voice mail. So I still haven't talked to a human person who can help me. My mother had an issue last year where her bank made an error and marked my dad as deceased instead of some other person. So all their automated deposits were rejected. It took months to straighten out. It seemed like the bank should have been able to write a letter to these entities saying woops we goofed, this man is not deceased, give him his money again! But noooooooooooo, we kept having to prove my dad was alive, lol. It seems as though everything has become so much more difficult than it used to be.So much automation, so few human eyes and human hearts involved. I gues my post is just a genuine gripe, maybe if you feel like griping about modern life, you could add yours.