Have you had money taken out of your bank account without you knowing?

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Have you had money taken out of your bank account without you knowing? The other week I had a new bank card (Visa Debit card) come which was a little surprising seeing that my old still as years to go on it and I hadn’t requested a new one. So a few days later I went to the supermarket and tried to pay for the goods I was wanting with my new card. It wouldn’t work (was trying contactless where you don’t need to put your pin number in the machine). Anyway, on Monday I tried again at the post office, the same thing didn’t work, this time I had my card in the machine and inputting my pin. So I said I would contact my bank to see what is going on with the card. When I got home I phoned my bank and the guy on the other end of the phone said……..