HELP!? VIRUS ON MY COMPUTER?!

@megs85 (3142)
Australia
November 25, 2006 8:36pm CST
What do I do? I am so not computer technically minded and I've tried a few things like deleting my temp. internet files, trying to restore my computer (it wont let me :(!!!), defragging my computer, switching it all off, running my anti virus. Its a trojan horse virus or something, a generic? Means nothing to me, anyone got any idea on how to fix it???
2 people like this
22 responses
• United States
24 Jan 07
Get an antivirus software and that should do it.
1 person likes this
@hotvebs (106)
• India
23 Jan 07
u should have a anti virus software.u will get it in the net.download it and try it
1 person likes this
@kpfingaz (1027)
• Saint Vincent And The Grenadines
26 Nov 06
What antivirus program you use? Norton, McAfee? what.
@megs85 (3142)
• Australia
31 Jan 07
Its all been sorted since I started this discussion. Ive just found it again, I thought it had been deleted for some reason. Thanks to everyone who responded trying to help. I ended up having to wipe my computer and start again. I have a great antivirus and firewall in place now and take care in what i download. No limewire for me :P
@sureshmoe (974)
• India
23 Jan 07
Use some new updated antivirus softwares...if virus affect the PC, u have to re-install all again...
1 person likes this
@mx_aman (2101)
• India
16 Feb 07
it's not a huge problem for me.. First of all you need to install antivirus ( I prefer you to install kaspersky antivirus ) And set up all the settings that you require.. And it will block everything that you do not want..when you do that kav ask for actions to be taken against services like to allow that exe or other programs.. It's good try it as I also use that antivirus
• India
23 Jan 07
hi... you catch the right person... i am computer hardware eng. i doing this work from last 6 years... i know its too late reply.... but may be its helpfull you in the future. as my experiance is you have to install NORTON CORPORATION 10 edition in your pc.... 92% you will free for virus... thats my eperience from last 3 years with norton corporation edition.
• India
31 Jan 07
Norton Corporation edition, how much it costs,my friend ?
@edigital (2709)
• United States
14 Feb 07
Defrag cannot clean any virus or trojan, it enhance speed of your hard disk only. If virus affect your PC and it is still work a little then wise things are to clean virus from online. All virus software have option of house call to clean your PC from online and it is very effective to clean virus from house call or clean your PC online. Avast virus clearner is very useful if you download it and register it free - it will give you online protection so tht no virus or trojan horse can attack your PC.
@vincent72 (1633)
• Australia
31 Jan 07
well go get yourself a decent anti virus first and set it to updates 3 times a week and regular scans ..will automatically scan pc and nay items you download online ..i use avast home edtion its great ive never had any problems with it and it also does memory scans so works cant get into my memory files and affect hardware heres the link Megs in case you interested .. keep in touch http://www.avast.com/
@gaganlok (587)
• India
14 Feb 07
Just restore your computer to any previous state..all virus will be gone..
• India
5 Feb 07
i think that you should use antivirus say AVG,norton,mccafee etc.if by doing this also you have same problem then i think that its better to format your computer and install again operating system.hope this will surely help you.
@soneparm (634)
• India
31 Jan 07
you should install avg and adware to ur computer
• United States
5 Feb 07
You should download the trial version of AVG, it's the best anti virus program I have seen and it detects all sorts of viruses and takes care of them. I hope it fixes your computer.
@ashumit02 (818)
• United States
13 Feb 07
What is the problem currently due to this antivirus ?If you have no problem with your internet connection .Then try to download Active virus shild .This will control all the virus and other errors so far .I think this is the best for your pc and will definetely help you .
@amitsdel (22)
• India
30 Jan 07
The problem your are facing may be caused by malfunctioning of some hardware device. But you can check for virus too and there are free online virus scanners.
• India
26 Jan 07
You may try to scan your computer using an Online Anti-Virus Scanner... Trend Micro being a decent one.. try this URL: http://housecall.trendmicro.com/ After scanning your PC Online you may be able to Identify the Virus affecting your PC. Then you may download the Virus removal tool from the Internet using which you should be able to remove the virus from your Computer!
• India
23 Jan 07
Virus - Prevent using Anti Virus software
Download antivirus software this could keep your computer protected from virus ok my friend
@jbb316 (1779)
• United States
29 Nov 06
I just had exactly the same problem a few weeks ago. I have a dell computer so I called dell and they sent me restore discs. If you have a trojan virus the automatic restore on your computer will not work to clear it. You have to get the actual discs for your computer and if you still have them they came with your computer otherwise you can call the company and they will send them to you. Also when trying to restore the computer make SURE the phone line is not connected because new viruses will enter your computer. Then after you have restored your computer and set it up you should have some type of temporary antivirus that comes with your computer for free you should activate that. It should be free for a month or year or something like that. You need to activate this so you will have some sort of protection before connecting to the internet. Then when you have done all of this you can connect to the internet and download a new antivirus program. the one I use is avast. It has been great. I have had absolutely no problem and no viruses. It intercepts them before they enter my computer and if I want it to it will notify my that a virus tried to enter and it intercepted. I chose to turn that notify option off but anyway, I had Norton before and my computer said I had 6 viruses and it did not clear them but avast did. It might be avast.com or maybe I just searched for avast I am not sure but I know I downloaded it for free. It is so great. Good luck to you. I hope you get all this and I hope it helps.
• India
26 Jan 07
try some good online virus scanner which can remove or at least be able to identify the worm/virus affecting your Computer!
• India
24 Jan 07
hey, you caught the right person. i am compter eng. i am doing this job from last 6 years. i am telling you my experience. just install NORTON CORPORATION EDITION VERSION 10 and also update from internet. after update just scan 3-4 times continues. (Restart your pc after every scan.) and also install yahoo toolbar with norton spyware. also update that. and then scan one time. 90% your prob. will be solved
• Philippines
26 Jan 07
Back up your computer files.. then re-install your operating system this will really ease your job. if youre not technically inclined on computers just leave it and look for some techie to help you on your area.