My line phone is dead.
By marguicha
@marguicha (230350)
Chile
February 4, 2017 10:28am CST
I have had a dead line phone for 3 days now. First I decided to wait, thinking that it was something about the lines.
But now it is too much and I asked my daughter to talk to the company from her line phone. I´d spend all my money in machines if I did if from my cell phone.
After a lot of talking to the call center (which my daughter claims it´s not even in the country) they said that a technician would come on monday to fix it. I don´t trust them.
Technology is many times just another way to give poor service to people that are paying.
What do you think?
8 people like this
7 responses
@lovinangelsinstead21 (36847)
• Pamplona, Spain
5 Feb 17
Yes every time you phone them here you have to repeat the same procedure over and over talking to a machine grrr and most of the times they hang up on you so that you have to keep phoning over and over.
2 people like this
@lovinangelsinstead21 (36847)
• Pamplona, Spain
4 Feb 17
Wait till Monday then and see if they really do turn up. I know its a bind to put up with that till then.
Sometimes we have had the Internet off for days and the times we have restarted the Computer every time they say is enough to make you scream.
One time the lines had been ahem given a short back and sides by someone who we don´t know and we were without a proper internet for about two months altogether all thanks to a Brazilian guy who discovered the breaks and cuts and restored it entirely and right quick as well.
We nearly got to having Dinner with them sometimes they were here so often.
1 person likes this
@marguicha (230350)
• Chile
5 Feb 17
The only thing they do really well is to send the bill
1 person likes this
@marguicha (230350)
• Chile
5 Feb 17
@lovinangelsinstead21 I hope I get one of those rare angels to come when and if they come next week.
1 person likes this
@lovinangelsinstead21 (36847)
• Pamplona, Spain
5 Feb 17
@marguicha
They do that very well yes they do and they did not offer us a refund for all the downtime we had because of them.
All I can say is that they did not bother to look very far to find the problem.
Like I said we almost invited them to Dinner and Tea they were there at the most awkward hours. But again at least one did bother to look bless him and he was surprised and I was not as I knew something had to be there coming to the House so many times like they did.
1 person likes this
@louievill (28846)
• Philippines
4 Feb 17
Yeah we all hate that, over here they make you wait for ages until you can talk to a human being who would attend to you needs
1 person likes this
@marguicha (230350)
• Chile
5 Feb 17
I know a number to call, but if I did that from my cell phone I´d spend the money of my whole monthly plan in a call.
1 person likes this
@LovingMyBabies (85923)
• Valdosta, Georgia
4 Feb 17
I hope it's fixed for you soon, I am sure that is very frustrating!
1 person likes this
@PatZAnthony (14749)
• Charlotte, North Carolina
4 Feb 17
There are many issues with technology here too. Never know who is telling us the right thing.
1 person likes this
@marguicha (230350)
• Chile
5 Feb 17
Machines do what they are asked to do. But human beings are scammers.
@marguicha (230350)
• Chile
5 Feb 17
Someone told Claudia that a technician would come on Monday. I will believe it when I see it.
1 person likes this
