Got a better deal!
By joy
@MGjhaud (23171)
Philippines
May 6, 2017 6:11am CST
My internet provider increased my data allowance for the same price. Yay!
I've called customer service several times last month about upgrading my plan cause I don't have unlimited and I noticed that I kept buying add-on data bundles this year because of the kids hanging out at my place on weekends.
I was about to upgrade it to unlimited for a higher price of course but an angel named Chris, from tech department, went extra mile for me after almost an hour on the phone. He gave me a better deal -- same price and more than enough data for everyone.
57 people like this
63 responses
@PainsOnSlate (21854)
• Canada
6 May 17
It must be your lucky day,. Looks good you were able to talk the price down! You Go Girl!
5 people like this
@MGjhaud (23171)
• Philippines
11 May 17
prior to being with PLDT, i was with Globe and i was just supposed to upgrade my connection with them but my sister-in-law made an effort to go to PLDT and i was surprised that they do have Fibr connection here already so without hesitation i took their offer instead. i wasn't very happy with Globe but they gave me an unlimited data anyway.
5 people like this
@ridingbet (66857)
• Philippines
10 May 17
is your internet provider globe or smart? if pldt, then the customer service representative usually offers their upgrade with an iPad and extra fees as well.
3 people like this
@MGjhaud (23171)
• Philippines
10 May 17
haha now i remember, someone called from the sales department once, it annoyed me a bit cause he woke me up. he was trying to sell me a stick/dongle or something and after babbling for a few minutes i had to cut him off and told him to remove me from the calling list. and that was it, that was the last..
2 people like this
@ridingbet (66857)
• Philippines
10 May 17
@MGjhaud oh, then why do these customer service representatives frequently call us on landline and encouraging us to have our internet upgraded for that telpad? hmmm (wondering)
1 person likes this
@shivamani10 (11038)
• Hyderabad, India
6 May 17
Good. But I got an unlimited data. In the beginning itself, I demanded it and accepted it.
3 people like this
@cacay1 (83223)
• Cagayan De Oro, Philippines
18 Jun 17
@shivamani10 , that's great!
2 people like this
@MarymargII (12422)
• Toronto, Ontario
7 Jun 17
We just got a great deal too with this move and they had a good package- It only lasts 6 months but we can negotiate when it's over- Very happy with it too!
2 people like this
@MarymargII (12422)
• Toronto, Ontario
9 Jun 17
@MGjhaud They'll probably hit us with a big sum- ha! But we can say no and try someone else. Actually they're pretty fair so just might do well!
2 people like this
@ilocosboy (45157)
• Philippines
6 May 17
Wow, that is a great deal, what internet provider is that, maybe I can try it also for a better service.
3 people like this
I'm with PLDT.@ilocosboy (45157)
• Philippines
6 May 17
@MGjhaud I received a text from Smart offering me the fiber optic, I didn't go yet to their store but I will ask this soon as I pay my bills.
2 people like this
@infatuatedbby (95001)
• United States
30 May 17
@MGjhaud Very nice of you! I love it when the reps go above & beyond to keep us loyal customers happy! 
2 people like this
@jobelbojel (34729)
• Philippines
7 Jul 17
Are you subscribed to Globe? I heard some of my friends buy add-ons because they of data cap. Glad you got an upgrade for free.
1 person likes this
@jobelbojel (34729)
• Philippines
13 Jul 17
@MGjhaud the PLDT connection is good here but when most people are at home, it slows down. And will definity speeds up when there are less users connected to the router.
1 person likes this
@Neiltarquin (1062)
• Rass, Saudi Arabia
26 Jul 17
Deym girl... You luck hoarder...
1 person likes this
@1hopefulman (45123)
• Canada
27 Jul 17
That was really nice of him! Are you still happy with the deal?
Are you still happy with the deal?1 person likes this
@garymarsh6 (23393)
• United Kingdom
17 Jun 17
Well done Chris. It is amazing what they can do for you if you persist!
1 person likes this
@garymarsh6 (23393)
• United Kingdom
18 Jun 17
@MGjhaud I have done exactly the same thing today with my mobile phone so I am happy too! 
1 person likes this
@Jeanniemaries (8237)
• United States
30 Jan 19
oh lucky you!!! I so so need that!
1 person likes this
@Shwetasingh (1333)
•
20 May 17
Wow that's good. I don't have that problem now as reliance company has launched a sim which has unlimited data free. Up to 1 gb per day you will get superb speed and after that you will get a bit slow working internet.
1 person likes this
