Our internet is finally fixed

@lady1993 (27221)
Philippines
November 24, 2017 7:50am CST
at last, after more than 2 months, we have internet at night now i don't really use it much, but my dad does, so i am quite happy that the issue is fixed. hoping for a rebate though
4 people like this
8 responses
allen0187
@allen0187 (58561)
• Philippines
25 Nov 17
Hope you get the rebate that you deserve. Customer service here in our country lags behind big time compared with that of other countries.
allen0187
@allen0187 (58561)
• Philippines
29 Nov 17
@lady1993 go get what is yours!
lady Di
@lady1993 (27221)
• Philippines
25 Nov 17
I know, i will just pester them until they give us that well deserved rebate
1 person likes this
celticeagle
@celticeagle (181375)
• Boise, Idaho
25 Nov 17
Hope you get your rebate. Glad to hear it is fixed.
celticeagle
@celticeagle (181375)
• Boise, Idaho
25 Nov 17
@lady1993 .....Yes, indeed.
lady Di
@lady1993 (27221)
• Philippines
25 Nov 17
thank you, they said they will... let's just see next month's billing
1 person likes this
maezee
@maezee (41987)
• United States
24 Nov 17
That is frustrating . I sure hope you would get a credit or refund for that time when it was down.
lady Di
@lady1993 (27221)
• Philippines
25 Nov 17
yes, we hope so too
Nami NV
@mayflowerhorn76 (122)
• Makati, Philippines
25 Nov 17
I do use it very much that's why I make sure my internet connection is always doing well.
lady Di
@lady1993 (27221)
• Philippines
25 Nov 17
indeed, next time this happens, we would call every single day
Raine38
@Raine38 (12387)
• United States
25 Nov 17
After two months? That is a long time to have a service interruption! I hope you guys get some compensation or credits on your billing statement for those months. Have you considered switching internet service provider?
lady Di
@lady1993 (27221)
• Philippines
25 Nov 17
I did consider that for a while, but it would be such a hassle since others internet providers are just the same We didn't have internet at night, but in the morning it was okay.. which was quite weird
MojoFan
@gibocam (343)
• United States
25 Nov 17
That's good for you. It's better when it's fast.
lady Di
@lady1993 (27221)
• Philippines
26 Nov 17
indeed
Marlina
@marlina (154111)
• Canada
24 Nov 17
Why did it take so long?
lady Di
@lady1993 (27221)
• Philippines
25 Nov 17
i have no idea, I wonder how many tickets they made for our line.. we called a bunch of times and some technicians came in though
Honey143
@sw8sincere (6041)
• Philippines
24 Nov 17
Glad to hear about that. I'm happy for you :)
lady Di
@lady1993 (27221)
• Philippines
25 Nov 17
thank you i really hope this never happens again
1 person likes this