Help! Computer not reading USB port and recovering photos from a phone
By Carmela
@Carmelanirel2 (8085)
United States
August 27, 2018 9:14am CST
Does anyone know how to recover (for free) photos that were accidentally deleted on a Samsung J7? I tried going through the Google photo app, but for some reason it saved some photos from April and May, as well as July, but the zoo photos my husband took in June are gone. I can't afford to pay to recover them and I know there is free software for computers, but not for the phone.
Also, for some reason I am having problems connecting phones to my computers. I made this plural, because I have 2 desktop and one laptop computers, and I've used different cords, including the cord that came with the phones, and we have 2 phones, but the computer isn't reading it. So it isn't a problem with a 1)computer 2) cords, and 3) phones. What else could be the problem?
5 people like this
5 responses
@topffer (42155)
• France
27 Aug 18
You can always remove the card from the phone and read it on a card reader on a computer. If the photos were deleted, you have a chance to recover them if they were stocked on the card with a computer software. On the main memory partition, which is a Linux partition, it will be quite impossible if they have been deleted in June, the system has probably already overwritten them.
1 person likes this
@Carmelanirel2 (8085)
• United States
27 Aug 18
Okay, um, not sure which computer, if any, has a card reader. I know my printer does have one, would that work?
1 person likes this
@topffer (42155)
• France
27 Aug 18
@Carmelanirel2 I do not think you will be able to analyze the card if it is on your printer. Laptops have usually a SD card reader, but you need probably a micro-SD adapter, they are sold together with micro-SD phone cards.
1 person likes this
@Carmelanirel2 (8085)
• United States
27 Aug 18
@topffer I have an older laptop (the same year Windows 8 came out) and I texted my son, who built my computer, to see if it has a card reader. I have to leave now, but will look into this. If my computers don't have one, maybe the library does and I can download them there and then up[load them into my husband's drive.
1 person likes this
@AmbiePam (120917)
• United States
28 Aug 18
@Carmelanirel2 How that is something I know about!
1 person likes this
@Carmelanirel2 (8085)
• United States
28 Aug 18
@AmbiePam I don't know, maybe you could give me advice or something.. lol
1 person likes this
@Carmelanirel2 (8085)
• United States
27 Aug 18
How are you when it comes to psychological problems? I just might message you..
1 person likes this
@May2k8 (19788)
• Indonesia
29 Aug 18
@Carmelanirel2 yes I ever try it and my laptop can detect my phone memory card I don't know yours!
1 person likes this
@Carmelanirel2 (8085)
• United States
29 Aug 18
@May2k8 I forgot to do this and now my husband left for the day. (I didn't mention it, but it wasn't me who deleted all the photos from the phone.
)
)1 person likes this
@Carmelanirel2 (8085)
• United States
28 Aug 18
Turning the cell phone off? I guess it's worth a try since I haven't found an adapter yet.
1 person likes this
@changjiangzhibin89 (17242)
• China
28 Aug 18
If my photos on my phone are deleted wrongly,I can recover them from Cloud Dish.
1 person likes this
@Carmelanirel2 (8085)
• United States
28 Aug 18
Yes, however my husband didn't have that set up. Hopefully we can get them back and then I am going to set it so any pictures he takes goes into the cloud.
1 person likes this
