My laptop isn’t working

@NJChicaa (116002)
United States
August 10, 2019 1:41pm CST
Specifically the WiFi on my laptop isn’t working. I don’t think it is a problem with the service because my iPhone says that it is on the wireless network right now. I have no idea how to fix this.
9 people like this
12 responses
@akalinus (40440)
• United States
10 Aug 19
I often have to reset my wifi. It just goes off for no good reason. I look it up when I have a computer problem and find out how to fix it. Wiki How has really good explanations of things to do with computers and phones. There are steps with photos. A search will bring up a list of other places to learn.
3 people like this
@NJChicaa (116002)
• United States
10 Aug 19
I’m trying a system restore
2 people like this
@akalinus (40440)
• United States
11 Aug 19
@NJChicaa I find that does solve a lot of problems. It just takes your computer back to an earlier time when the problem did not exist.
1 person likes this
@snowy22315 (169966)
• United States
10 Aug 19
You may have to reset everything. It probably won't be too hard to fix.
2 people like this
• United States
11 Aug 19
the system probably errored and dumped your wifi settings..if system restore doesn't work,you can always go to staples and get an external usb wifi card.they mainly sell those to upgrade older computers that weren't wifi enabled.
1 person likes this
@Tina30219 (81538)
• Onaway, Michigan
10 Aug 19
I hope your problem is fixed soon
1 person likes this
@Tina30219 (81538)
• Onaway, Michigan
10 Aug 19
@NJChicaa That’s good.
1 person likes this
@NJChicaa (116002)
• United States
10 Aug 19
It seems to have resolved itself
@amadeo (111948)
• United States
10 Aug 19
can you call them there?to see what is going on
1 person likes this
@amadeo (111948)
• United States
10 Aug 19
@NJChicaa That is great there.Have a great evening.Doing anything special there
1 person likes this
@NJChicaa (116002)
• United States
10 Aug 19
It is working now
@NJChicaa (116002)
• United States
10 Aug 19
@amadeo Just working on a new recipe
11 Aug 19
I feel you. mine isn't working too! hehe I am using an external keyboard.
1 person likes this
@crossbones27 (48435)
• Mojave, California
10 Aug 19
Before all that try to do a restart a restore is a bit drastic. And if continues should be some kind of message why its not working. Always a crap shoot there though because so generalized but sometimes could be a simple thing and go OK i can fix that.
1 person likes this
@just4him (306236)
• Green Bay, Wisconsin
10 Aug 19
I'm sorry your laptop WiFi isn't working. I hope you can figure it out.
1 person likes this
@kobesbuddy (74571)
• East Tawas, Michigan
11 Aug 19
I'm terrible with mechanical devices and I can't figure out anything.
1 person likes this
@db20747 (43427)
• Washington, District Of Columbia
10 Aug 19
I hate when that happens!! It says it's off when it's on!!
1 person likes this
@CarolDM (203452)
• Nashville, Tennessee
10 Aug 19
Have you tried to restore it?
@NJChicaa (116002)
• United States
10 Aug 19
That’s a good idea
@IamKYLE (2279)
16 Aug 19
I hope your laptop started working again.