Missing Cash Back in Rakuten
By maezee
@maezee (41985)
United States
December 20, 2019 11:37am CST
Does anyone still use Rakuten? (What used to be called EBates). I still do on many of my online shopping excursions and when booking vacations, but I have noticed that receiving the cash back seems spotty at best these days. With using the links on their site, the last three purchases of mine have not given cash back despite it’s been the allotted time that it normally takes. What’s up with that?
I already sent emails on this this morning, but it would surely simplify my life if they could just award it in the first place.
Anyone here still use Rakuten and if so do you experience the same issues?
4 people like this
6 responses
@infatuatedbby (94909)
• United States
20 Dec 19
It takes several days to process.
If you’re eager you can fill in your order number date and subtotal and it’ll load immediately
https://www.rakuten.com/help/missing-cash-back
1 person likes this
@infatuatedbby (94909)
• United States
21 Dec 19
@maezee yep but you can also input from the link and it’ll credit immediately :)
@BelleStarr (61463)
• United States
22 Dec 19
I have not been having any trouble with Rakuten, I use it just about every day.
@lovebuglena (52189)
• Staten Island, New York
20 Dec 19
I do not shop through them but I shop through Swagbucks and most of the time my online purchases do not get credited to my account and I have to contact support to get my points. Very frustrating when that happens.
1 person likes this
