Laptop Issues.
By rakski
@rakski (112925)
Philippines
February 25, 2021 5:15pm CST
Last night my daughter's laptop experience this issue. Her screen suddenly turned green. We try to google and solve the issue but unfortunately we can't. When I connect it to hdmi cable,it will show the regular screen without the green color. When I try to screen shot, it also has a regular screen. I was told that it might be an LCD issue.
I have to call Acer customer service for this later.
how are you all doing?16 people like this
16 responses
@LowRiderX (22907)
• Serbia
26 Feb 21
@rakski Have you tried to restart the laptop, maybe the error will be corrected during the boot system ... it sometimes happens that the laptop messes up by them self but it will not be a problem for the service
2 people like this
@rakski (112925)
• Philippines
26 Feb 21
@LowRiderX yes, true. And this might cause a big hole in my bank account. I hope the warranty covers it
1 person likes this
@LowRiderX (22907)
• Serbia
26 Feb 21
@rakski Too bad, I'm sorry I know how you feel, I'm terrified of these sudden unplanned expenses
1 person likes this
@kaylachan (57687)
• Daytona Beach, Florida
25 Feb 21
It could be an LCD issue a wiring issue or it could be a graphics card issue. Based on the description, it's most likely a hardware problem because both screenshots and connecting to another screen bypass the hardware. I hope you can get the problem, resolved. How old is the laptop and how frequently is it used? Have you tried doing a restart?
2 people like this
@kaylachan (57687)
• Daytona Beach, Florida
26 Feb 21
@rakski Wow, On the plus side, it should still be under warranty. I would defiantly consider getting a hold of someone.
1 person likes this
@rakski (112925)
• Philippines
26 Feb 21
@kaylachan yes, I will be calling the service center in a while
1 person likes this
@ricotivi (375)
• Philippines
26 Feb 21
you'd better bring that to the local service center, that would cost a little bit though, if you could or have the knowledge open your laptop that might be an easy fix, might be a loose cable only, try checking out the repairman if he's willing to show you how he fix it so you'll find out how and if he's honest about it too
1 person likes this
@LadyDuck (458212)
• Switzerland
26 Feb 21
If you connect it to HDMI cable and it shows the regular screen, it's not an LCD issues, if it was it would be green all the time. Does the screen turn green when you log into Windows? Boot in safe mode and try reinstalling the graphic drives.
1 person likes this
@snowy22315 (169976)
• United States
26 Feb 21
Oh no, laptops going crazy around your place it seems. Doing OK, haven't been up too long. It is supposed to rain today so I want to get a walk in before it happens. I think it probably won't start until late afternoon, but the sun is starting to give way to some haze.
1 person likes this
The company just had it replaced fortunately.
@BelleStarr (61047)
• United States
26 Feb 21
I feel for you, I have laptop
Issues regularly but not this one
1 person likes this
@Michellekidwell (29260)
• Sonora, California
26 Feb 21
Have you been able to reset it, that has worked for me before!
1 person likes this
@Michellekidwell (29260)
• Sonora, California
26 Feb 21
@rakski Yes, It helped, it’s definitely worth giving a try!
1 person likes this
@Tina30219 (81538)
• Onaway, Michigan
26 Feb 21
I hope the computer issue is taken care of soon. My evening is good just finished dinner dishes now Inam here mylotting
1 person likes this
