Would Be Nice to Choose Our Own Music

@CarolDM (203396)
Nashville, Tennessee
June 25, 2021 2:07pm CST
Was on the phone for the last 45 minutes or so, trying to get answers from my insurance company. Was transferred to three people. It would not be so bad if the music was better. Maybe we should be able to choose our own music. Anyway, I finally got my answers. Moving on now to another project. A warm day. Need to go fill up the bird bath. They will appreciate it I am sure.
14 people like this
13 responses
@Juliaacv (56354)
• Canada
25 Jun 21
When I have to wait on hold without my choice of music, I put it on speaker phone and wander and get things done as I wait so that the time passes easier.
2 people like this
@1creekgirl (44560)
• United States
25 Jun 21
I do that, too. Helps a little.
2 people like this
@CarolDM (203396)
• Nashville, Tennessee
25 Jun 21
@Juliaacv I usually do as well but I was transferred to three people and didn't want to miss anything.
1 person likes this
@DocAndersen (54399)
• United States
26 Jun 21
that is a brilliant idea. I suspect there are call center software companies thinking about that!
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
26 Jun 21
It is a great idea for sure.
1 person likes this
@DocAndersen (54399)
• United States
26 Jun 21
@CarolDM so some packages for call centers do offer that feature. However, it is from what I've heard only implemented in a few places.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
26 Jun 21
@DocAndersen I thought you would be in the know.
1 person likes this
@RebeccasFarm (91297)
• United States
26 Jun 21
Yeah thats a funny thought if we could choose
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
26 Jun 21
It would help for sure.
1 person likes this
@Deepizzaguy (122256)
• Lake Charles, Louisiana
26 Jun 21
I agree with you that we should choose music to listen to when we are on hold on the telephone.
1 person likes this
@Deepizzaguy (122256)
• Lake Charles, Louisiana
26 Jun 21
@CarolDM You are welcome. I will do my best to enjoy my weekend.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
26 Jun 21
Thanks! Have a good weekend.
1 person likes this
@LindaOHio (222623)
• United States
26 Jun 21
What I hate is when the music is playing so loud that I have to put the phone on speakerphone.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
26 Jun 21
I know, it is annoying.
1 person likes this
• Philippines
26 Jun 21
I couldn't agree more!
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
26 Jun 21
1 person likes this
@kaylachan (84834)
• Daytona Beach, Florida
25 Jun 21
I can't say I blame you. At least you got your answers. That's why I hate dealing with morons. I try to do as much online as possible.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
25 Jun 21
I was relieved as well. I do too, but I had to speak to a person this time.
1 person likes this
@jobelbojel (36796)
• Philippines
25 Jun 21
I like the upbeat music when placed on hold.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
25 Jun 21
@RasmaSandra (98072)
• Daytona Beach, Florida
26 Jun 21
I agree when I get put on hold I go crazy listening to all that silly music, Glad you got your answers,
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
26 Jun 21
Thanks, I will use my own music next time.
2 people like this
@xFiacre (14787)
• Ireland
25 Jun 21
@caroldm I usually make a point of telling companies who put me on hold that I don’t like their music. The birds around the garden of my new house haven’t yet caught on to the fact that I have put feed out for them. Hopefully soon.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
25 Jun 21
They don’t care. They will find the good. Good luck and I hope you are enjoying your new home.
2 people like this
@1creekgirl (44560)
• United States
25 Jun 21
It's so frustrating to not only have to stay on the phone, buy to have to listen to horrible music while you're held hostage is even worse.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
25 Jun 21
I knew it was gong to be, and I put it off a few days.
1 person likes this
@Dena91 (17039)
• United States
26 Jun 21
It would be nice to be able to choose our own music. You got more patience then me, not sure I could hang on for 45 minutes. I'm not that patient.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
26 Jun 21
I knew it would be a long phone call and had put it off.
1 person likes this
@Laurakemunto (13787)
• Kenya
25 Jun 21
There you go again! Mother nature,thanks for the great work you do for those creatures be blessed!
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
25 Jun 21
Wrong post perhaps?