Yesterday....

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We had a very heavy downpour yesterday afternoon that left everything looking like an all day affair of rain. We heard some thunder in the distance but we didn't have too much of that close by thank goodness. As good as my phone call went to Social Security, my husband had to make one to Sirius Radio who had a charge on our account. We don't have Sirius on either vehicle and haven't for several months. My van had it when I purchased it last year and we cancelled it after the free six months. In talking with Sirius to not extend mine, they offered him a trial offer on his truck. He accepted. This had to be cancelled before the trial ended which he did in April of this year. They cut if off and he hasn't had service since then. The representative that he spoke to then kept trying to get him to renew it. He told them no thanks. And now we are charged for the service again. He called and the representative told him there was no record of his conversation with anyone to cancel the service. He told her that he doesn't have any service and hasn't since he called and cancelled. He stated that he certainly wasn't paying for something he is not getting. She kept insisting that he did have service on his truck. He asked for a refund and she told him that she could not do that. We have flagged the transaction as fraud through our bank so it will be credited back to our account. Why do these people think it is okay to do things like this? This representative had to have canceled yet resubscribed him to the service. Needless to say my hubby was not a happy camper and very ticked off. Sirius Radio just lost a pontential customer for the future. We have activated it before for long road trips. Not anymore!! How is your day going? Do you have Sirius Radio? Have you had problems with them? Photo Credit: Pixabay, Public Domain