I Almost Broke It

@kareng (80243)
United States
February 23, 2022 10:38pm CST
Yep, I started the afternoon off at work on the wrong foot. I went to the back to print out my UPC labels for my new stock that I was putting out today and the machine only printed two labels before it ran out of labels. I went to the office and asked the owners if we had more labels and I was told that they would bring me some as soon as they found them. I went to the cash register and talked to the young lady I was relieving soon and waited patiently. I got the labels a few minutes later and proceeded to install the labels following the instructions on the lid. I installed the labels and had them feeding the correct way and proceeded with my job. All of a sudden the machine is making a horrible noise and I see that the labels are jammed. I opened the machine up and took the labels out and inserted them again. Hit print...more noise. I took the labels out and tried to open the front of the machine to no avail. I went back to the office and told them that I may have broken the machine; that I installed the labels and hit print and the machine stalled and made a noise. So one of the owners told me to give her a list of the labels I needed and she printed them out for me. Later that afternoon the other owner went to the back and fixed the label maker. One of the labels had come off and stuck to the roller. I'm just jinxed! She came out and told me the label machine was back in order and I told her that I was glad that I didn't break it. I love how calm and collected these two ladies are. Nobody got upset. Nobody yelled. All good! Photo Credit: Pixabay, Public Domain (Photo of UPC)
7 people like this
8 responses
24 Feb 22
That's pretty mature on how to handle this kind of thing.
2 people like this
@kareng (80243)
• United States
24 Feb 22
Very!
1 person likes this
@JudyEv (382227)
• Rockingham, Australia
24 Feb 22
I'm so glad the ladies just fixed the problem and got on with their work. It makes such a difference.
1 person likes this
@kareng (80243)
• United States
25 Feb 22
We really have a great group of ladies there for the most part. I get aggravated sometimes at those that do not interact with customers. It is for everyone's good--the longer they stay in the store, the more time for them to find your area and your stuff to buy! One younger lady sits behind the counter on her computer the whole time. She does not greet people or offer assistance the whole time customers are in the store. This is reflected in sales. I just don't understand why they want to be so passive.
1 person likes this
@JudyEv (382227)
• Rockingham, Australia
26 Feb 22
@kareng I am not very outgoing so if I were a customer, I would think the lass was busy and I wouldn't want to interrupt her so I'd just keep moving. It's a shame she is like that.
1 person likes this
@kareng (80243)
• United States
26 Feb 22
@JudyEv I think at some point she will be called out. A shift with only $135 vs. another with over $1,000 or more will raise questions sooner or later.
1 person likes this
@wolfgirl569 (135791)
• Marion, Ohio
24 Feb 22
Glad it was an easy fix
1 person likes this
@kareng (80243)
• United States
24 Feb 22
Thing like that take a special kind of person to fix them. It has to be someone with a lot of patience!
1 person likes this
@wolfgirl569 (135791)
• Marion, Ohio
24 Feb 22
@kareng It has probably happened before so she knew what to do already
1 person likes this
@kareng (80243)
• United States
24 Feb 22
@wolfgirl569 Yes! She said it happens all the time. She is the one with the patience to deal with it.
1 person likes this
@just4him (323168)
• Green Bay, Wisconsin
24 Feb 22
I can feel your frustration. I'm glad it got fixed and it's working well now.
1 person likes this
@kareng (80243)
• United States
24 Feb 22
I had tried everything I could think of and nothing worked. It will be awhile before I need it again!
1 person likes this
@kareng (80243)
• United States
25 Feb 22
@just4him Yes!!
1 person likes this
@just4him (323168)
• Green Bay, Wisconsin
24 Feb 22
@kareng I'm glad you won't need it too soon again.
1 person likes this
@LindaOHio (222534)
• United States
24 Feb 22
I'm glad you didn't break the machine. Just breathe!
1 person likes this
@kareng (80243)
• United States
24 Feb 22
Me too!!
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
24 Feb 22
Glad you got it fixed. These things happen.
1 person likes this
@kareng (80243)
• United States
24 Feb 22
Yes they do and this one showed that patience won! I also know who is the more patience of the two!
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
24 Feb 22
@kareng I understand that.
1 person likes this
@jstory07 (148734)
• Roseburg, Oregon
24 Feb 22
That is great that noone yelled or got upset.
1 person likes this
@kareng (80243)
• United States
24 Feb 22
Or made snide comments!
@Janet357 (75638)
24 Feb 22
the owner must be a nice person. it was stressful on your part for sure but good thing everyone was calm then.
1 person likes this
@kareng (80243)
• United States
24 Feb 22
Both of the owners are wonderful.