What Have I Done?

@patgalca (18481)
Orangeville, Ontario
May 11, 2023 11:07pm CST
So I see an ad, several on Facebook, indicating that Roots Outlet Store is closing and everything must go. I click the link and browse and browse and browse. My daughter came in and browsed with me. We purchased some items at amazing discount prices. Then I look at the comments on the Facebook ad. All comments showing (and they are only showing a small portion of the comments) are indicating that this is a scam. I received my email receipt. Shipping was minimal ($10.99 for for items). But when I go back to the site via the Facebook link my cart is still showing 4 items. What I have I done? Have I been scammed? I looked for other Roots outlet store sales via google and the discounts and products are not the same. This is a Canadian store and while on the website I continually received notifications of purchases made by other Canadians (real? or not?). I don't know what to believe. I have emailed them and will see what happens. I'm feeling so stupid right now.
4 people like this
3 responses
Judy Evans
@JudyEv (382357)
• Rockingham, Australia
12 May 23
Oh gosh, I hope it's all okay. It's so hard to tell with these things.
1 person likes this
Judy Evans
@JudyEv (382357)
• Rockingham, Australia
13 May 23
@patgalca That's good to hear.
1 person likes this
Kandase
@Kandae11 (57230)
•
12 May 23
Sorry about that, but l hope it is legit after all.
1 person likes this
patgalca
@patgalca (18481)
• Orangeville, Ontario
12 May 23
They have assured me it is.
Amber
@AmbiePam (120992)
• United States
12 May 23
I'm sorry! I don't know things work in Canada. Can you "stop payment"? Or " cancel" the order if you used a credit card?
patgalca
@patgalca (18481)
• Orangeville, Ontario
12 May 23
I can't see where I can cancel the order but I emailed the customer service email they gave me plus I replied to the receipt. We'll see what happens from there.
1 person likes this
Amber
@AmbiePam (120992)
• United States
12 May 23
@patgalca Fingers crossed!
1 person likes this
patgalca
@patgalca (18481)
• Orangeville, Ontario
12 May 23
@AmbiePam They emailed me back and said it is not a scam. This happened once before with a t-shirt combining the three big Toronto sports teams. All the comments called it a scam. I ordered, received, and wear that t-shirt proudly.
1 person likes this