It has been a difficult week/work issues

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I've mentioned before how hard my job can be and this week has been one of the worst weeks which says a lot because they've all been pretty difficult lately. I work with second graders and have been with this same group since kindergarten and by now I would have hoped they'd get better but if anything they've gotten worse. We have had some difficult kids move in. We are currently working with our kids on how to line up in a line and walk in the hallway, these kids are about to be 8 and even a lot of them are about to be 9 because they are repeats. I just don't understand how they can't do the very basics. We struggle so much with behaviors but also academics. There are a lot of kids who don't know how to count by 2s, 5s, and 10s. I remember doing that by the end of kindergarten or early 1st grade. They score super low in almost all areas. I know COVID plays a large part in this because they didn't get the social aspect of life during some of their most crucial times but a lot of this is also poor parenting. We have two types of parents currently the kind that are completely hands off and the kids are doing everything completely alone with no real rules or structure or we have the kind who are over involved and think their child can do no wrong. They expect us to cater to their kids not realizing how many other students we have. These parents have no clue how much they are hurting their own children. These kids have no clue how to problem solve. They come to me over every little thing. "So and so says they won't be my friend" or " They won't play a game with me" or "They won't let me be the character in the game that I want". They don't know the difference between asking a question or making a statement let alone the difference between telling something important and tattling. It's just so bad and it has gotten to the point they are just having us refer all bad behaviors to the office so there are ten to twelve kids in the office at any given time for bad behavior. They are so tired of it but there's no real way to make progress without help from the parents. The parents either don't care or think their child didn't do whatever they are being accused of. I can understand a parent wanting to get a full story and asking us questions but to just assume their child needs all of this attention drives me nuts. We have a parent who messages nearly every single day telling us their concerns over the work being too hard or how their child has someone "terrorizing" them even though the kid they have issues with was only annoying them by rolling his pencil on the desk. When I told the child to try and talk to the person causing the issues and expressing their feelings before coming to me she informed me "My mom told me not to do that and go directly to an adult she wouldn't like me doing that". That's what I get to deal with on a regular basis. These kids have no clue how to handle situations on their own and it's going to be a major problem later on. I understand we shouldn't allow bullying and we have even informed them exactly what bullying is but they think every little thing is bullying. I told them to report physical violence right away and that that isn't tattling and I told them to ignore some behaviors that didn't directly hurt them like a child that is making annoying sounds or not doing anything directly to them that could hurt them but they don't seem to know what to report to me so I get a bunch of stuff thrown at me. Yesterday on the playground was driving me nuts. I had kids calling my name from every direction while the recess monitors just sat there on the bench in complete ignorance of everything going on. I was putting out fires left and right because kids don't know how to handle situations on their own. I was informed social groups are going to be put together soon so they can try and learn some problem solving skills but knowing this group none of it will stick. Everything always goes in one ear and out the other. They are some of the sweetest kids and I really do love them but they have to get it together. Their behaviors are out of control. I am so darn tired at the end of the day. The buddy I work with isn't even a real issue. He just needs help academically but he is starting to feed off of some of the other classroom behaviors and that's becoming a small problem. He isn't terrible but he is getting where he is overstimulated and picking up some of the smaller behaviors. I laugh a lot because if I didn't laugh I'd probably cry. I just smile through it all but it is so bad. It's just so many difficult kids in one room and then the parents don't really help. We have a few parents who seem to be decent like my buddy's mom but a lot of them either accuse and shove their nose in where it doesn't belong or don't care at all. We only have so much support to give and we need parents who understand that their child makes mistakes and that they tell tales and we need parents who help with homework and work with them on their behavior at home. I worked my butt off with my son trying to make sure he had the help he needed and to be present without being overly difficult. I asked questions when necessary and then tried to back off. I never wanted to be one of those parents who gave teachers a difficult time and I did my best to be supportive but I am sure I did or said things that may have been frustrating at the time but I tried not to be like that. I also always tried to show my appreciation for everything the teachers did to make sure they knew that I appreciated them listening to my concerns and respected any advice they gave me. I get they had other students and tried not to shove myself on them all the time. There were definitely teachers that heard from me more than others for various reasons but I didn't accuse them of anything and was just trying to figure out what was going on with my son. I think it's time parents do some actual parenting. Some need to step up and some need to back off but there is a middle ground out there somewhere.