Something just happened with the washing machine!

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I put on the first load of washing this morning as usual. Near the end of the cycle I heard this almighty clanking sound! I said to my Mum, what was that? Then I had a terrible thought! Was that the washing machine?? That doesn't sound right! Well, the clanking sound stopped and then it beeped to tell me the load had finished. So I went to empty the drum. I got out Mum's blouse and Mum's skirt but then when I tried to get my trousers out, I couldn't get them out! They were stuck fast! I managed to get everything else out, my blouse and my step-dad's shorts and shirt and some pants, then I could look closer to see what was going on with my trousers. They were stuck fast and the drum wouldn't turn round. I couldn't do anything with it, so I went upstairs to see my Mum. She was on the loo. I knocked on the door and said, Mum, we've got a problem. You know that terrible sound the washing machine was making? Well my trousers are stuck at the edge of the drum, and I can't get them out! My Mum said, go back down and I'll be down when I've finished. So I went downstairs and I had another go at getting my trousers out. I managed to move the drum round a bit, but it was very stiff. So then I could get at the trousers better. I thought it was stuck in the seal at the edge of the drum. I could feel something that felt like a lip of rubber. So I started to riddle the trousers out and eventually I managed to get them out. But then I saw something that left me dumbstruck! The end of one leg of my trousers was stuck to the top just below the waistband by a strip of black plastic! In fact there were two pieces of black plastic, one larger than the other, and they were stuck fast, sticking my trouser leg to my waistband! When my Mum came down I told her I'd managed to get my trousers out of the washing machine, but then I showed her what had happened to them. She said the plastic was not from the washing machine. It must have got in off something else, then melted in the heat, and stuck to my trousers and the side of the washing machine. I tried to move the drum round again, but it was very stiff and definitely not moving like it should do. We think maybe another bit of the plastic has got in somewhere and is blocking it. My Mum said it's best not to do any more laundry today. My step-dad has got insurance on the washing machine with British Gas. So he's going to phone them up and get them to come out and look at it, but I don't know when. If they can't get it fixed, we might need a new washing machine! Now my step-dad doesn't know how long we've had it, or what the model number is or something. I'll update you later!