Doctor Billing Mistakes
By TaxiLady
@Ghostlady (2364)
United States
June 7, 2024 5:19pm CST
Dual Complete Insurance has been around for a while now, you would think that Billing Depts for doctors would figure out the codes by now. Or...maybe they have and think maybe people will just pay the bill they send them. Seems like everytime I have more than 3 months between doctor visits, they forget and send me a balance they say I owe...but...I don't pay a co-pay, so I sit down and call the doctor first, then I call the insurance company...and THEY call the doctor while I am on the line and I hear the whole conversation. THIS time I stayed quiet and let my representative take care of things. Case Closed.
7 people like this
8 responses
@annierose (21977)
• United States
8 Jun 24
It can be frustrating dealing with billing issues, but it's great that you were able to resolve it efficiently this time. It sounds like you have a good system in place for handling these situations.
2 people like this
@Ghostlady (2364)
• United States
8 Jun 24
I have had to go through this atleast once if not several times a year for the past 6 years. Billing codes are some of the problem.
2 people like this
@2ndchances24 (12237)
• Cloverdale, Indiana
8 Jun 24
I handle bills cause hubby knows I don't take no snuff off them
I have to deal with them to make them wish they didn't have to.
1 person likes this
@Ghostlady (2364)
• United States
9 Jun 24
@2ndchances24 He can do his, but when it comes to something BIG..he hands it to me. LOL
1 person likes this
@LindaOHio (222726)
• United States
8 Jun 24
You have to really watch the statements that come from the insurance companies and bills from providers. I'm glad you're on top of things. Have a good weekend.
1 person likes this
@much2say (57760)
• Los Angeles, California
8 Jun 24
When my dad passed away and we took care of all the paperwork, there were some mistakes and it was a pain to get them resolved. There was an anesthetic office that would not get off our backs. Insurance and the medical group kept telling me these offices often don't know how to handle the claims for some reason - well no kidding - but after many calls, someone on the insurance end was kind enough to call for me (she was actually fuming that it was against the law what they tried to do) and it all got settled. It is a relief when the case finally gets closed!
1 person likes this
@wolfgirl569 (135966)
• Marion, Ohio
8 Jun 24
I never pay the first bill if I get one as they sometimes bill before insurance has time to pay
1 person likes this
@2ndchances24 (12237)
• Cloverdale, Indiana
8 Jun 24
Yep that's about how it works they scam you worse than the
scammers do these days if your not careful & paying atten.
When I have my desk top up & everything going I usually
record the conversations like that so I have it on record.
1 person likes this
@kaylachan (84863)
• Daytona Beach, Florida
8 Jun 24
I ran into the same issue with the VA and billing, too. The balance wasn't that bad, but I wasn't going to fork over the money if the insurance was responsible. One conversation later, it was supposedly resolved. Fast forward to yesterday, call again, it's in the pending process. Well, yay I guess? Now it's wait and see to see if I get auto-dialed again.
1 person likes this
@RasmaSandra (98106)
• Daytona Beach, Florida
7 Jun 24
Glad it got taken care of, Things like this can really got on one's nerves,
1 person likes this
