Complaint made to Cadbury
@allknowing (148605)
India
June 27, 2025 1:50am CST
I had written earlier about a packet of Cadbury Eclairs that were gifted to me on my B'day were stale and could not be eaten. I did talk to my friend to send me the bill and since she did not I wrote to Cadbury
They sent a representative here this morning and replaced the packet. My suggestion was that they should withdraw the batch and let me know what action they have taken.
I am a pro active and do this things often with other products.
7 people like this
6 responses
Mind taking a trip to Oklahoma? You could really enact some change with some of these places.@allknowing (148605)
• India
27 Jun
You can do it too . Just take a photo of the product and send it to the compnay with your report
1 person likes this
@Ineeddentures (7595)
•
27 Jun
Had the eclairs gone beyond the expiry date?
Cadbury products are ot as good as they used to be
1 person likes this
@allknowing (148605)
• India
27 Jun
The expiry date was somewhere in Septemberf 2025
1 person likes this
@Ineeddentures (7595)
•
27 Jun
@allknowing
Was the packaging compromised in any way.
I don't like those things anyway
1 person likes this
@allknowing (148605)
• India
27 Jun
In this case since it was a birthday gift there would be no bill
1 person likes this
@LadyDuck (477692)
• Italy
27 Jun
@allknowing - It happened to me to complain for products that were gifts.
1 person likes this
@rakski (141437)
• Philippines
27 Jun
Great!
I once do that to a chips company since one packet of the chips we opened were burnt, I took a photo and emailed it to the company. The next day I received a call from them, in that afternoon a representative went to our house with packs and packs of other goodies. I let them see the burnt chips.
1 person likes this
@allknowing (148605)
• India
27 Jun
I have done this umpteen number of times with results.
1 person likes this
@allknowing (148605)
• India
27 Jun
I am kind of a proactive and do these sort of thing soften and get results
1 person likes this
@cabuyogty (3875)
• Philippines
27 Jun
Good for you that you can exchange Cadbury. Maybe your Cadbury is now safe to eat right now.
1 person likes this
@cabuyogty (3875)
• Philippines
29 Jun
@allknowing okay, I think you can put it inside the fridge so that it will taste good and delicious
1 person likes this
