Customer Tried Forcing His Way In After Close — Then Verbally Attacked Me

United States
July 1, 2025 11:14pm CST
I work in retail and just had one of the worst experiences in a while. We had just locked the doors after closing when a customer tried to shove his arm through the door to force it open. I told him we were closed, and he immediately launched into a verbal tirade, calling me a "f#!@ing c#!@" among other things. I’m still shaken. I get that people get frustrated, but there’s absolutely no excuse for that kind of behavior. We’re human beings just doing our jobs. Has anyone else dealt with something like this? How do you shake it off after such a nasty encounter?
5 people like this
4 responses
Jim Bauer
@porwest (102424)
• United States
2 Jul
People are people, and not all of them are nice or of their right mind. Not sure how I'd deal with something like this. At the same time, I'd sure not let it ruin my day.
1 person likes this
Jimlos Tatooth
@Ineeddentures (8265)
•
2 Jul
Oh dear He was a bad man calling you a #!@ing c#!@" among other things. I think I know what he said. I would have called him a #!@ing c#!@" among other things. I would have just laughed it off. Sh2t happens It's America, he might have been , let's see if I get this right, packing heat...
1 person likes this
Judy Story
@jstory07 (144940)
• Roseburg, Oregon
2 Jul
I was an over night Assistant Manager and that happened all the time. Especially at night. We closed when there was not enough help at 1AM for an hour. People were banging on the doors yelling this is a 24 hour store. I was alone in the store and the pharmacy. only had one person so we both had to take a break.
1 person likes this
Fiacre Banks
@xFiacre (13865)
• Ireland
2 Jul
@ccarolyn Working in retail is such a high risk job now. It’s hard to believe that people think it’s alright to abuse people who work in shops.
1 person likes this