I am very happy with Lenscrafters
By snowy
@snowy22315 (193215)
United States
July 21, 2025 2:09pm CST
I might actually write a positive review. I had a broken Templar arm in my glasses, and didn't know where in ended up. I didn't buy the glasses there, but figured they were the best bet for getting the glasses fixed I went in fully expecting to pay for the service, but the very nice optician was able to fix them promptly for free. That is what I call customer service!
10 people like this
9 responses
@snowy22315 (193215)
• United States
22 Jul
Very good! Did he buy them there though originally? I did not buy my glasses at Lenscrafters.
1 person likes this
@snowy22315 (193215)
• United States
22 Jul
@LadyDuck Oh well that was very good then
1 person likes this
@LadyDuck (479675)
• Italy
22 Jul
@snowy22315 No, it was an old pair of eyeglasses that he had bought in Monte Carlo.
1 person likes this
@snowy22315 (193215)
• United States
21 Jul
We will see. I don't think I need glasses right away, but maybe they could put some kind of protection on these lenses. They have a tendency to smear which drives me crazy. I would pay for that
1 person likes this
@snowy22315 (193215)
• United States
21 Jul
@Juliaacv Yeah, might as well strike while the iron is hot!
1 person likes this
@Juliaacv (54213)
• Canada
21 Jul
@snowy22315 At the rate you're going, it might be free, wouldn't that be nice?
I plan on getting new frames and lenses next spring.
I am trying to pace myself so that I can continue to use my benefits from work to pay for such things as I won't have those benefits after retirement.
1 person likes this
@wolfgirl569 (119707)
• Marion, Ohio
21 Jul
Glad they didn't charge you anything
1 person likes this
@snowy22315 (193215)
• United States
23h
It was especially since I didn't get them there
1 person likes this
@LindaOHio (195460)
• United States
22 Jul
Wow! There are a few places left in this world that offer good customer service.
1 person likes this
@Nakitakona (58285)
• Philippines
22 Jul
Best customer service to describe it. It's good your broken temp is fixed for free. We don't have an eyeglasses repair here in our place. So I buy another one since it's a reading glass.
1 person likes this
@snowy22315 (193215)
• United States
21 Jul
Yes, very nice think I will write a positive review for them
1 person likes this
@Ineeddentures (11657)
•
21 Jul
I hope you go back there as a paying customer some time
That was great service as you say
1 person likes this
