Renjinn

@Renjinn (2)

Philippines • Age 35

Joined myLot 15 years ago

Discussions (0)

Responses (2)

Renjinn's Responses

Any experience with impolite employees?

dolce_vita78 @dolce_vita78 (8062) • Philippines 22 Nov 09

One of the dimensions of quality in service is courtesy. This is of course important particularly with the frontline employees who directly get in contact with the customers. However, there are instances when we get to...

quality service

53 responses

Renjinn one experience would be when i was looking for a dress in one shop. at first, sales persons from the establishment tried to convince me to buy from them, encouraging me to try on the clothes, so i did... but nothing fits me. I decided not to buy and said...

25 Nov 09

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1 person

Quality based on features

dolce_vita78 @dolce_vita78 (8062) • Philippines 22 Nov 09

Even if the overall quality of a product can't be measured on the features alone, many of us buy products based on its features. Features are said to be the bells and whistles of a product. These are those that get us...

75 responses

Renjinn in every product encounter, i find myself primarily attracted to the product's package. Marketers tend to spend a lot of time in designing a product's package, for they believe that this part of the product has the most effect on the consumers' perceived...

25 Nov 09