tip or no tip...waitress or waitors..how do you tip

United States
February 27, 2008 9:49am CST
I personally hate sitting down at a restaurant and it takes them 10 minutes to come and get my drink order. Do you? Then I order my food easy meal we think..should be done in 30-45 mins tip shrinks after that. Ok food comes 2 hrs later, tips pretty much gone. Curtiousity tip right thats what they call it..I don't see why they can think to ask for a tip even on a credit card. If the service was lacking so bad that the janitor couldn't have done a better job. Pregnant now but still if I ask for something I want it! I asked for ranch dip they brought me a bowl of it 25 mins later. Omg asked for steak sauce 40 mins later steaks cold and finally got the sauce the waitress is all apologetic..Enough waitresses but they stick her with a table of 16-20 people ontop of me and 3 other tables..grrrrrrrrr hate when people do that!
2 people like this
4 responses
@babykeka80 (2004)
• United States
27 Feb 08
If she had a table that size and others you cant blame it on her. Remember she is just doing her job. If it was taking the kind of time you are saying did it not occur to ask another waiter or for a manager? Because there is absolutely no way I would wait 2hrs for food and not walk out. I noticed a lot of people tend to exaggerate times. There is a time that goes into our computer when the food gets put in and people will be like we have been waiting 45mins and it has been 15. Same thing at the host stand we right down the time they come in and they are like I have been here 30 mins and it has been 10-15.
2 people like this
• United States
27 Feb 08
Well the manajor was right behind us. But, she was verry busy! So no I didn't say anything to her I just asked other waitresses and they got it eventually. Plus, when I got their at first she was attentive..But, sometimes they bite off more than they can chew like in this instance. She was trying to keep up tho 2 other waitresses where waiting on the big table to. Plus, I am not exazagerating on the time. I have a watch ya know. Plus, if its gonna be a long wait and they tell me and I like the place. I will stay but if I am not that happy about the place I will leave instead of waiting to be seated for a long period of time. But we got in right before the rush hour. Don't blame me if the place started jumping and they didn't have any preparation for that in place.
1 person likes this
• United States
27 Feb 08
Then thats poor management. My restaurant NEVER allows you to take that many tables at one time. Regardless of how busy it is. There is no reason to seat if they cant get the service. All they did was tick a customer off. There should not be a case of "biting off more than they can chew" That so busy manager should have had the host stop seating. Plus, the number one priority of management should be customer satisfaction which was obviously not achieved on your visit. There is no way I would wait two hours for food regardless. I have worked management from delis to fine dining and have never seen food go out 2 hours later. I have even worked major events like nascar races there is no excuse for that.
1 person likes this
6 Mar 08
You honestly waited 2 hours for food? Honestly? You didn't say anything at all, to anyone? Sorry, but on a busy day, if you say nothing and complain to other people afterwards it is your own fault. Human error happens. People have a tendency to exaggerate when they are hungry. At a place I worked once, the time got printed on the receipts. Now, we had this one customer that claimed he had been waiting an hour for his food. I told him he could have a refund and eat for free, all I needed was the receipt. Not only could we not give refunds without receipts but I could check his timing. I didn't actually care whether or not he got a refund. He could have eaten for free everyday for all I cared (I had issues with management... don't ask). However, I KNEW he had been sat down for only 15 mins, 20 mins tops; I had seen him come in. Given the receipt I would have happily given him his money and said; "Here's you refund and your food sir, though your receipt says you have only been waiting 15 minutes." People exaggerate. And just because food is late does not mean it is the waitresses fault. A table of 16-20 people? That is bad management. Speaking to a manager, and yelling at them will not only get you seen quicker, get you free food and possibly make them think about reorganising their staff but will also cheer up the waiters/waitresses. Because believe me, serving a**hole customers is one thing (and I have seen girls in tears because of things customers have said to them), having to put up with stingy, incompetent bosses is worse.
1 person likes this
• United States
6 Mar 08
Look no other waitress or waitor came around us! Plus, when we were wanting to talk to the manager she disappeared in the back room! But, even tho we weren't completely happy we still tipped the waitress. She did what she could do under the circumstances. I just felt like she had way to much on her plate! Plus, yes it was 2 hrs and hubby was lookng for the manager!Finally when we did get it we where happy to eat..Although having a screaming 16 month old son didn't help us feel better about waiting either..Then when she did come to us she forgot things that we asked for like refills on drinks..or steaksauce ..So ya we asked some1 else and they got it! But anyway it was them not us and they just need to get their stuff together..NOT US
1 person likes this
@KKKBsmom (1094)
• United States
29 Feb 08
I have to agree... the tip goes with how well they did their job. I know we watch the food come up most the time... and if it sits there.. then it is the watitress fault... but if it is the cooks fault then we don't blame the waitress... cause there is nothing she can do about how slow the cook is! but yes.. if they are on the ball and do their job they get a tip... otherwise... nope!
• Canada
27 May 08
My policy is NOT to top, and if the people object I tell them to take it up with their bosses, whom they are probably too intimidated to talk to, so they take it out on the customers. I am not going to pick up the slack because their bosses refuse to pay them enough.
• United States
28 May 08
appreciate that, you can tell the difference between customers and people that are in management on here in restaurants.
• United States
28 May 08
I also went back there since then. I figured not everyday could be a bad day for them right? well I orded fijittas or however you spell it with no lettuce or tomatoe. Only wanted cheese guacamole and the meat with a little sour cream. I told her 3 times. Didn't wait as long this time mind you BUT they had to take it back. No one must have read it in the back, so they redid it for me. Thank god this time we brought in a box of cheeseits for me son this time. I mean omg talk about looks from him screaming if we don't. He had the applesauce gone in 3 mins flat. Manager always looks like she has way to much on her plate!