Watch your Warrenty! Remember the expiration date -
By coffeebreak
@coffeebreak (17798)
United States
April 15, 2008 1:48pm CST
I have the warrenty on my Hewlett PAckard PC. Last 2 months, the keyboard has been acting up and the disk drive has been making loud roaring noise when used. I have put it off week after week with the "I'll do that next week. I have the warrenty". Well to day I made my self call and take it up with Hewlett Packard for fix or replacement.
Well, they tell me my warrenty expires in 25 days! Lord have mercy, I got in just in the nick of time! I had forgotten to remember the expiration date of the warrenty!
So HP is sending me a new keyboard and a new disk drive - both new items being sent to me (so I dont' have to take it anywhere nad leave it for 30 days cause that is how long stores take for warrenty work since they aren't making any money on it) and then I call them and they walk me through installation.
Check your warrenty expiration date and even jot it down on your calendar. 25 days from today I'd a been out half a PC!!
1 response
@arkaf61 (10881)
• Canada
16 Apr 08
ALmost the same thing happened with my son's x-box. It stopped working just a bit before the warranty expired.
We call them and they said they were sending us a box to send the unit back and that they will send us another one, but it was getting closer and closer and no box. WE just called again, because we can see them taking this long and them say that the warranty expired. WE now have a name and a number that we can refer to if they tell us that. As for the box? Not here yet:)
@coffeebreak (17798)
• United States
17 Apr 08
Yeah, that's the same deal goig on here, but today I got the keyboard - good grief, less than 24 hours of the phone call! I was shocked! hopefully the drive will be here by this weekend, they said by the 18th. Know what I will be doing this weekend???? Hopefully!
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