How Will You React If The Noodle Was Only Reheated?
August 21, 2008 9:15am CST
i thought of eating Kung Pao Chicken pasta at KFC last Monday. i was so excited to have another taste of it when all of a sudden I noticed the texture of the noodle that was kinda soaked. apparently, that was not a freshly cooked noodle but was just reheated. i am very meticulous on what i buy especially with what i eat that's why i approached the crew to have my order be changed into hot shots instead of confronting her that the food she served a while ago made me disappointed. . if you will be in the same situation, how will you react on?
2 people like this
28 Aug 08
i worked in a fast food chain on my college days. this is how it goes, in one pack of pasta, we must cook 28 pcs of spaghetti or should i say 28 pcs of styro then we'll put it on the fridge. of course that 28 pcs. will not be sold in just one day, sometimes that 28 pcs will be sold within 3-4days. but of course, we'll also checking if the pasta is still in good condition before we soak it in a boling water & sell it to customers. anywayz, that's my reaction too when i haven't experienced working in a fast food chain, but don't worry it won't get you poisoned hehehe..
27 Aug 08
haha.. It's actually very normal for that, especially when u are eating in a fast food resturant, and so what more can we expect?? haha I have work in a cafe that tried to operate like a fast food restaurant, and the results as well as customers feedbacks, are always not good, ranging from bad to worse.. lol =D As most customers will expect us to cook everything on the spot upon ordering, but they were so wrong.. The cafe's food are able to be served fast and hot, are because they are being microwaved, and not cooked b4 or on the spot.. lol =D But yet, those food cost a bomb for those diners.. lol =D And how i pity those customers whom paid so much for a proper meal, but ended up eating microwave food.. And what will u do, if u are in my shoes instead?? lol
• United States
21 Aug 08
Since I would be a paying customer, I would expect my meal to be of the quality that KFC, recognizes. I would let them know that I was not satisfied with the noodles and could they please replace them. If you say it in a nice way and not accusatory the would happyily replace it. I was in a restaurant and the waitress asked if I wanted my bacon crispy, I said no, she brought crispy, I had her take it back. You deserve to receive what you expect when you order foods.
• United States
21 Aug 08
wendhieRN -hi. There's no reason to be disappointed with yourself. What you did was a great idea. By taking back the food and asking for fresh food, the crew understood that they were wrong to sell old food. (hopefully) You made your point by returning the food without being confrontational. I admire that skill, and I think you handled the situation very well. travel lightly, anawar