What'd happened? All messages in inbox are gone! / myLot

Malaysia

December 14, 2008 8:16pm CST

My uncle has just called me, telling me that all his messages in gmail have gone. There isn't any messages in the inbox, whereas he still got to see the emails last week. Then I just sent him an email for testing, he was able to receive my email by looking at the subject in the inbox, but unable to click and read the email contents. I am not sure if Gmail deleted all the emails, or his Gmail is having problem. Or is the Gmail being hijack by others, or his computer has infected by virus. Did anyone experience this before? Any suggestions on how to solve this? Thanks in advanced.

3 responses

Sandy KS

@rusty2rusty (6751)

• Defiance, Ohio

15 Dec 08

It sounds like it just may be his computer. As I use gmail and have no problems at all reciving my mail. Thats how I knew about this post.

1 person likes this

Lee Ka

@kaka135 (14916)

• Malaysia

17 Dec 08

Yeah, it could be. As I have no problem accessing gmail too. Thanks for your response. ^_^

velinos

@velinos (12)

• Indonesia

15 Dec 08

Hi.. I'm not quite sure about your uncle's problem but I think there are virus in his computers. The virus maybe already erase important files which run Gmail program. I suggest he must start using good antivirus and try if it can heal infected files.

1 person likes this

virus

Lee Ka

@kaka135 (14916)

• Malaysia

15 Dec 08

Thanks for your response. This is the only reason I can think of, as I'm not staying with him, so it's a bit difficult for me to help him out through the phone too.

maygodblessu44

@maygodblessu44 (7336)

• India

27 Dec 08

Hello my friend kaka135 Ji, In fact gmail has introduced lot many new faetures and I too found similar things, there is tab, where one can opt for old-version, try and hit taht, see, if can be returned to normalacy. Or best is to contact gmail team. Even sify is also fllowing gmai pattern. May god bless you and have a nice time.