why cant i update my anti-virus and anti-spyware

we can't say because we don't know what are the properties of the virus you have better be careful with the virus because virus is a virus so be a bit careful. try to change your anti-virus and try to update that you may have nice results

maybe your computer antivirus/ serial is already expired..so that you must install again with another serial and update... or may the system firewall blocked your antivirus update. so try to off your firewall...how?????...start..setting..control panel...windows firewall....and then off.... o

It's possible that the virus is preventing it. 1) What is the virus? Check the Norton, McAffee or other website for details of the virus and what it does. 2) Start in Safe Mode (with Network connection) and try to update your AV and ASW software from there. 3) Download (and save) the full installation packages from the relevant sites and then restart in Safe mode without the Internet and try re-installing the software (allowing it to check after reinstall). 4) Download and install a different AV package. There are several good free ones. The most important thing is to identify the virus - and to make sure that it is a REAL virus. Many AV packages notify on false positives. If the name offered by your AV package calls ir 'Generic' then immediately suspect that the AV package has found something that it can't identify and may be completely harmless. The solution is often to install the trial version of a reputable AV software and to run a full scan.

Possibility that your antivirus is outdated and that your computer is infected with newer more intelligent virus that actually has control over your security that prevents it from being uninstall, deactivate or remove. If you have something important in your drive and No time to backup and install a fresh copy of Operating System http://onecare.live.com/site/en-us/default.htm this Link is an Online All in One Scanner from Microsoft that Protects your drive by scanning viruses and spyware, Cleans Up for clutter files on your drive and TuneUp your Computer for better performance. The best thing about it is from a Well known Company and you'll be sure that anything preventing your computer to function properly will be solve. All it takes is just Time and its Free to use.

No. Virus won't prevent from updating anti virus. Try once again. If not possible. Go for some other anti virus than the previous one you are using. The problem may also be anti virus and spyware. Go for trend micro or avast latest versions for better results.

There are many reason for anti-virus and anti-spyware cant be updated.may be possible due to virus ,may be ur anti-virus license date has expired,u need to renewal,or auotmatic updates are off or when u install antivirus at that many option comes that anti-virus updated -manually or other options are once in the month ,automatically,once in the week ,once in the day.may be possible u cant select manually that time ,due to this u cant update ur antivirus manually.just check its setting .i hope this will help u .