SaveDefense is a complete scam.

@uath13 (8192)
United States
August 28, 2009 11:40pm CST
My computers connection has been slowing down for a while now. Then a few days ago Windows security center popped up with a warning that my virus protection had expired & recommended & install a program called SaveDefense. After loading the program it detected all kinds of hijackers & spywear on my computer but I would have to pay for the upgrade to for SaveDefense to remove them. I paid the 49.95 online & got the code I needed, ran the program & removed all the programs. My connection did seem to get a little better but I still had pop ups coming in. Then my wife noticed that they'd actually charged me $100. There's the red flag. At that point I did my research & found out that SaveDefense was actually the program that had been causing the problems all along. OMG, I just got scammed big time.... It's taken me all night to clean up my system properly ( still not sure I've completely got it ) & tomorrow I get to try to get my money refunded. I feel like such a putz.... Has this kind of thing happened to anyone else? If it hasn't gotten you already consider this a warning.
2 people like this
7 responses
@rosdimy (3926)
• Malaysia
30 Aug 09
This sort of scam has been around for some time. The Microsoft operating system has many holes, which are exploited by scammers and others with bad intention. I do not trust pop ups or emails telling me to upgrade my antivirus program. The one that I am using, CIS, auto updates. Many exploits go through Internet Explorer, and at times using Firefox. Thanks for the warning though.
@uath13 (8192)
• United States
30 Aug 09
This thing had actually corrupted my windows security center where it told me my old virus protection had expired & recommended I use SaveDefense to replace it & included a link... It wasn't from a pop up or email. This thing had been setting me up for months apparently.
1 person likes this
@rosdimy (3926)
• Malaysia
30 Aug 09
Winfows Security Center would have recommended or reminded users to update or renew the licence, not recommending something which was unheard of. They are getting smarter, messing up with Windows and using the system to fool the user. If your antivrus and firewall were very good, then most probably the hackers exploted the weaknesses of the browser(s) that you use while surfing the Internet. Your antivirus was tricked into believing the code was legit.
• United States
30 Aug 09
Yes also prefer FireFox, to bad so many on-line survey companies write surveys for IE.
@missybear (11391)
• United States
29 Aug 09
That really stinks. I'm glad sconibear knows some stuff about computers because I have no clue and probably would have messed everything up by now. Good luck getting your money back.
@uath13 (8192)
• United States
29 Aug 09
I've contacted the online payment company that took the payment. They've said to expect a full refund. I doubt that'll happen though. Contacting my bank later as well...
1 person likes this
@uath13 (8192)
• United States
29 Aug 09
Just checked the bank & did get a refund. At least the payment processing place was legit.
1 person likes this
@eanna13 (133)
• United States
31 Aug 09
at least you got most of the money back!
@uath13 (8192)
• United States
31 Aug 09
Your not going to let me live this down are you?
1 person likes this
• United States
29 Aug 09
ugh that sucks!! i cant remember the name of the company that did this to my bro but he didnt pay it thank god and my hubby just wiped his hard drive
@uath13 (8192)
• United States
29 Aug 09
I'm thinking I should do the same but my family has their ipod stuff saved on here & I can't find my windows installation disk.
1 person likes this
• United States
30 Aug 09
The SON of my BIL almost fell for this same one, well almost the same one; lucky he gave the wrong numbers. Well the bank called him and quite alot of charges were made from over seas, over $500.00 worth; but lucky the bank did not take it from his account, as he had typed the wrong numbers. Because the card was tied directly to his bank account.
@uath13 (8192)
• United States
30 Aug 09
Yea, I'm going to be watching my account closely for a while.
1 person likes this
@thokius (426)
• Austria
31 Aug 09
Hello Uath, Thanks for the warning. I'm sorry to hear that this happened to you. There are all kinds of hackers and scammers online. You should be really careful. Cheers! Thok
@uath13 (8192)
• United States
31 Aug 09
Usually I am, this one just managed to get around all my warning systems.
1 person likes this
• United States
29 Aug 09
Real defense never comes to you, but you have to come to them for it to help you. I have been in that path too, just try to follow my advice okay?