Walmart's Project Impact- a move to crush the competition...

United States
September 9, 2009 12:17pm CST
Project Impact is a massive store and stategy remodeling effort. They are aiming at three major things: Cleaner, less cluttered stores to improve efficiency; Friendlier Customer Service and they are planning to home in on catagories where the competition can be killed. K-Mart, Rite Aid, Toys R Us, and Michaels are just a few stores that are in danger. Are you a regular shopper of Walmart? What do you think of Project Impact? Do you believe Walmart will be the last man standing? Will Project Impact make you more or less likely to shop at your local Walmart? Have you noticed any improvments in your home stores lately?
5 responses
• United States
9 Sep 09
I have noticed a difference in the "Walmart" experience. Yes, someday I think Walmart will be "IT". Their buying power allows them to undercut any competitors price. This same buying power also lets them intimidate vendors. I've noticed products disappear from the selves and then reappear later. This is because if the vendor doesn't sell their product to Walmart at the price they want, BAM, their product is gone until they deliver the product at Walmart's price.
@jillhill (37354)
• United States
10 Sep 09
You are right..that's why the biggest textile company in the US closed...because Walmart ordered so much they geared their inventory for Walmart then they wanted them to cut the wholesale price and they couldn't do it.....so they had lost all their other customers....big ones anyway.....and they were forced to close...and that is too bad!
• United States
10 Sep 09
I had no idea they did that to products. That is really cutthroat. They really have quite a business plan don't they. Very competitive that is for sure. Thanks for sharing that bit of knowledge. I am always amazed at how much I don't know. Gotta love sites like myLot to keep us from getting too closed minded.
• United States
9 Sep 09
Interesting discussion... My wife works at Wal-Mart, and I haven't heard anything about this program, but it sounds like a lot of hype over concentrating on better customer service. I haven't seen any remodeling projects occur in any of the three stores in my area. Even though Wal-Mart is supposedly your one stop shopping center, we still go to Toys R Us when we want a good selection of toys, Michael's when my wife wants her scrapbooking stuff, and so on and so forth. Technically, it really doesn't matter what Wal-Mart does to the appearance or the customer service that matters...it's the product inventory and pricing that will attract and keep more customers. That's the way it has been and always will be. Most people aren't looking for the friendliest store...they're looking for the best deal they can get their hands on. And I'll still shop at Wal-Mart, because it's right down the street...
• United States
9 Sep 09
Also, I personally like the brands carried by Target better, but Wal-Mart's prices keep it competitive...If I want a large item, such as a TV, or a sound system, then Wal-Mart is NOT the place to go for a quality piece of merchandise.
• United States
9 Sep 09
Thanks for that input. I saw an article on yahoo news that sparked my interest. The last time I went to my local Walmart I noticed they had cleaned out the aisles. There was a lot more space to walk down the corriders and I was not tripping over the aisle displays (because they were not there). I am glad to hear you still shop around. I tend to wonder if people fall for the convience of getting everything in one place and end up paying higher prices on a lot of their items. There certainly are some things you can't compare price wise to what Walmart offers, but then there are times you really just get ripped off. Buyer beware right :) Do you mind asking your wife if she has heard about this through her work? I would be curious to know how they are implementing it with the employees. Thanks so much for your reply!
@jillhill (37354)
• United States
10 Sep 09
Ours is being remodeled right now.....I haven't been out there for over a month though....it does look cleaner and less cluttered.....but it won't make me shop there any more then usual which is not alot.....I have to drive out there when Walgreens is close by. So I either pay a little more at the store or pay for gas....I don't think they will put some of the stores out of business....I think when we are accustomed to shopping at certain places we'll still go where we know our way around or offers wheat we really want.
• United States
10 Sep 09
At least they are cleaning them up a little bit. Hopefully they don't put the other companies out of business. I like having a variety and would be very disappointed if I only had two choices (+/-).
• United States
9 Sep 09
The Walmart near me would have a long way to go to improve on any of these 3. My store is nasty and I would rather shop anywhere else. Have you seen peopleofwalmart.com? If you can take a heckling then check it out.
• United States
9 Sep 09
I have not seen peopleofwalmart.com. I will check that out later today. I personally feel the same about the walmart in my area. I have shopped there on occasion but do not make a habit of it. I am not an anxious person, but when I enter Walmart, my nerves go through the roof!
@dale21 (1)
• Canada
10 Sep 09
Well, in opinion I see a lot of pro's and con's with Walmart. I fond that when they come to a new town, a lot of there competition has to lower there prices so much that it hurts the economy. Also it seems as though the majority of things I buy from them break or stop working shortly after buying them. I also have a problem with the way they treat there employees I have never heard anything good about that aspect. On a more positive outlook though its does provide jobs they may not be that great but hey it's money, and the fact that they are making an effort to organize things a bit better is good. I often find myself struggling to find things there.
• United States
10 Sep 09
I think it is a good issue to bring up about how they treat employees. I have never heard good things about that either. I have never worked for them so I don't have first hand knowledge, but it does seem pretty low paying. I even heard they offer a trainnig to employees to help them navigate state assistance programs. Not sure of the accuracy of that, but it would not surprise me. Good Points!