My computer will not shut down
@wangjihong350 (887)
China
September 28, 2009 4:52am CST
My computer will not shut down, can not re-start, who helped me to find ways to
6 responses
@smsky2009 (455)
• United States
28 Sep 09
I think you have a trojan virus on your computer to act like this..
You should update your spyware and virus program immediately and eliminate the spyware, malware and virus that are on your computer..
2 people like this
@wangjihong350 (887)
• China
28 Sep 09
I have re-installed the system, but the problem persists, I use McAfee anti-virus software, but, unfortunately, still can not shut down properly.
I will follow your suggestion to try, Thank you for your response, my friend.
@Thebraggingman (275)
• New Zealand
28 Sep 09
I have no idea what could've brought this upon. Sounds like you might have a virus. Maybe you could try holding the power button for six seconds or until it turns off. If that doesn't work, you might want to turn it off at the wall, and if THAT doesn't work, get a specialist in cause you have an alien computer o.0
@wangjihong350 (887)
• China
28 Sep 09
Hello, friends, press and hold the power button 6 seconds, yes, it is closed, but the next time you open your computer, still can not shut down your computer.
Or Thank you for your response. I wish you happy. Dear friends
@peavey (16936)
• United States
28 Sep 09
You need to update your spyware program and your antivirus and run them to find out what's causing the problem. If you can't find anything, you may have to take the computer in to a shop. If you can't shut it down any other way, pulling the plug will do it (although not recommended except as a last choice).
@wangjihong350 (887)
• China
28 Sep 09
Yes, dear friend, I called a computer consulting company, they told me to pull plug. Then plug in the plug to go. They said this could make my computer shut down correctly. But I did not do it, I knew it was bad.
@smsky2009 (455)
• United States
28 Sep 09
Do not pull the plug on your PC.. That is the worst thing to do as it will short circuit your motherboard and cause damage to your PC's life span.
@aharun (29)
• Indonesia
28 Sep 09
Your computer hung, press power button for about 9 second to switch off the computer power. Then switch on to restart your computer. This solution is powerful for handling problem like this. For laptop computer you also can detach computer battery if first solution doesn't work.
1 person likes this
@wangjihong350 (887)
• China
29 Sep 09
Dear friend, you say a non-normal shutdown, I am now every day to do so, but each time the boot will be automatically detected, very troublesome, and the next time still can not shut down properly. I was very depressed, there are other ways you can increase it to me. Thank you.
@yanghongze (71)
• China
28 Sep 09
If you understand the computer system,you can manually check the anti-virus virus.Or you can use antivirus software to scan whole. The best way is to install the new system under the windows. Because your description of the problem is not very clear. Can not analyze the reasons. If you wish ,you can email to me
my email: yanghongze8023@gmail.com
I'm Chinese boy *_*
1 person likes this
@wangjihong350 (887)
• China
29 Sep 09
Hello, the Chinese boy. We are compatriots, I am also from China. Thank you for your help, I will contact you. I have recorded your e-mail.
Thank you
@mothma (136)
• United States
28 Sep 09
You should probably run a systems restore if you have Windows. It will revert all Windows files back to the date you select, but all your regular files will still be their. Since the virus is probably in the Windows folders, it will be removed when you system restore.
1 person likes this
@wangjihong350 (887)
• China
29 Sep 09
Yes, I tried, and System Restore, I do not even have re-installed the system, but the problem still exists.
Thank you for your response, very grateful. My friend.
