Help needed urgently!!!

@akuler (3531)
Malaysia
January 2, 2010 6:18am CST
I just reinstall my window xp to my notebook (acer aspire 5500z). But I can't get online because the driver for modem (pci modem), network controller and Ethernet controller can't be found and I need to reinstall it. Where I can find it? Your help much needed and appreciated.
3 responses
@kehl10 (83)
• United States
2 Jan 10
Hello akuler i see what is your problem well here its how!.. I see there is to diferrent brand of ethernet modem for ur model of laptop 1 is agere and conexant if you tell me wich 1 is it i will now but here is the page where u can donwload the software..! 1.-Go to http://support.acer-euro.com/drivers/downloads_gd.html 2.-In Select product family put notebook 3.-In select product line put aspire 4.-In select product model put Aspire 5500z 5.-In confirman sleection gogin to show you your pc. 6.-Look down the page and it going to ask what type of windows xp you have+ in what language you want the software.. Any question let me know my friend.. good look a give me a + ;] Kenny Herrera
1 person likes this
@akuler (3531)
• Malaysia
2 Jan 10
Thanks for your help kenny. But I can't get the driver for the network and ethernet driver. I already install the modem. Still can't get to go to internet. I try to install the LAN driver. Hopefully I can settle all this head bangging problem. Thanks again.
@kehl10 (83)
• United States
2 Jan 10
are youtraying to install internet service on your computer or install the pci ethernet card on your computer i really dont get your question be more specificand i will help you,but when you re-install the windows xp normally the ethernet card software still active and working sooo if you need anything about computers let me know kenny herrera
1 person likes this
@kaylachan (58706)
• Daytona Beach, Florida
3 Jan 10
What you can try to do is find the hardware componets in your defective system and "delete" them. The computer will give you an error but continue anyway. Restart the computer and windows will reinstall all the drivers. That should do enough to get you online. If that doesn't work, try reinstalling the drivers from the start-up disc. Worst case snerio you'll have to make sure to do a clean install instead of an upgrade of windows to restore your pre-existing drivers. Downloading drivers works only if you have a pre-existing internet connection, of course one other thing you could try (and, this would only work if you're manufacture puts the drivers in a zip file) is if it comes in an exe file you have to manually activate. Use a working internet-based computer and put the drivers on a flash drive. Insirt the flash drive, (unzip the file if needed) and install the driver. Once it says installation complete restart the computer to clear your RAM (Random Access Memory) and try reconnecting to the internet.
1 person likes this
@akuler (3531)
• Malaysia
7 Jan 10
Hi kaylachan, Thanks for your advice. I have solved my problem. I can do online now.
@rosdimy (3926)
• Malaysia
3 Jan 10
Has your problem been solved? If not, have you tried downloading the 802bg driver? This is for your wireless radio to connect to a router, and straight on to the Internet. As for your LAn, download the LAN_100m and LAN_giga. One of it should work with your adapters.
@akuler (3531)
• Malaysia
7 Jan 10
Hi rosdimy, Thanks for your suggestion. My problem have been solved. I get it from Acer website. Just download the Intel LAN driver.