call center workers problem
• United States
14 Jan 12
I don't think you should worry about it. I don't see it happening. They are willing to work so much cheaper in the Phillipines than they are here in the US. They can get 4 Phillipine workers to work for what they would have to pay one American here in the US. The cost of living here is much more expensive.
13 Jan 12
This will really affect the economy of the Philippines. I may not know what will happen in the future but let's just hope that not all the BPO will be transferred in other states. I was call center agent and there was this customer who would praise us Filipinos because we are really so smart enough compared to other nationality.
13 Jan 12
That is a sad news. However, not all call centers here are US based. There are a lot of call center who caters UK, Canadian and Australian campaigns. JP Morgan Chase bank and Bank of America has their sites in The Fort, I don't think that they will pull out these big business in our country. Before president Obama got elected, I think this is an ongoing issue already. I was working previously in an American account and this news is really bothering us. We are just joking around that we will be part of the unemployed percentage of the population.
13 Jan 12
The proposed US Call Centre Bill, aims to make US call center companies that invest overseas ineligible for grants or guaranteed loans from the US federal government. It also proposes a penalty of USD 10,000 per day if they fail to report relocation to an offshore location, within 60 days to the US Department of Labour. Also, call centre operators will be required to identify their location and the caller will have a choice of choosing a US based operator. Though this is bad news for us, but bill has only been introduced in the house, and there is still a long way for this to become legislation, according to Nasscom (National Association of Software and Services Companies) President Som Mittal. Although bills like these have been attempted in the past, Mittal believes that the bill would unlikely be passed. Let's just hope for the best.
11 Jan 12
About call center work my husband is in one of them nonsense kind of work I would call it. Don't be afraid to work in another job with a better environment, that is less stressful , what it did and does to my husband call center jobs just destroys them, make them become another person because of the intensity of the stress they going through. If your young have yourself a new career that you can enjoy.