Today at work...

Australia
April 2, 2012 9:37am CST
I've got some shockers that I'd like to share. Everyone join in and vent all the drama and stress you've had to deal with at work. I'll start us off: I work in the Payroll department of hotel. A new full-time housekeeping employee came into my office at 4.30pm today to ask a question about her payslip. Thinking I'd forgotten to add in some overtime or something I immediately put down what I was doing to find (and fix) the problem. She starts by asking why her leave isn't adding up properly on her payslip. Its a known glitch in our payroll system that the first month a new employee doesn't see their leave accruing. I explained this and she seemed satisfied. Then she asked about her Super. In Australia we have to pay an amount into a nominated super fund when a person earns over a certain amount. We pay this once a month and she hadn't been here long enough for the first payment to be sent, never mind the age it takes these companies to put it in their accounts. Its now 4.59pm and I'm trying to get her out the door so I can finish up and go home. Time for the big hitter. She tells me that she worked an extra 7 minutes on day and it wasn't on the payslip. She wasted over 45 minutes of my time (by the time I got her to leave it was 5.24pm and I'd missed my bus) My company paid $14.57 to me to sit in my office explaining to this idiot woman that no she cannot have an extra $1.93 because she *thinks* she should have it. She signed her time sheet knowing full well these 7 minutes weren't included but she thought she could get me to pay it anyway. During this time I notice that she's been paid a laundry allowance. This particular employee doesn't qualify for the allowance and I've mistakenly paid it whilst punching in the 102 staff members. This is worth 4x the amount she's whinging about. The only way I got her out of my office was to point this out and offer to pay the $1.93 but remove the $7.95 in the next run. She scampered out like I'd pulled out a gun. Bahaha. Anywho, anyone else have ridiculously stupid people they have to deal with? Make me feel better about the fact it seems my company has managed to find all the sub par people in the area to perform the menial jobs
1 person likes this
3 responses
@Shellyann36 (11278)
• United States
3 Apr 12
Oh yes indeed I do know what you mean.... I was in charge of a small organization with about 50 employees. I handled several tasks. I did all of the client billing as well as the employee wages. The employees did not mind getting paid for doing nothing but they certainly wanted to try to make up reasons to get paid extra. That is the way of it normally. Sorry you missed your bus.
• Australia
3 Apr 12
Gosh, I know. If they want an extra few cents they can easily earn that from putting the money they did get paid into an interest account. I had a rant to my boss today about it. She'd gone to him and tried the same thing. This man is so calm and poised that even the worst customer who physically attacks him, doesn't phase him. But even he got annoyed at her. She tried to get him to write up a complaint about me. I can see that she's not going to last long.
@sassy28 (835)
• United States
2 Apr 12
I understand your aggrevation. I also do payroll, but for a bunch of men electrians. Most of them do not come in the office and their checks are mailed or direct deposited into their accounts. Payroll is done on Tuesday morning and it is their responsibility to get their time to me. Every week I spend several hours on the phone with them or with the project managers trying to get time. You would think if your paycheck depended on you either calling, faxing, texting or emailing your time you would do it. Nope, can't get these men to do it. It drives me crazy. The owner is well just don't pay them and they will learn to do. That does not work, because on Friday they are crying to me about not getting paid correctly so I have to do manual checks for them. I also had one guy that when I started here the previous hr manager had him on the best health insurance plan but was only taking out the middle plan amount. So when I found this out I tried to correct it with him and he was all mad because he did not use the health insurance anyways. He knew he was on the best plan. So I am explaining to him that it is like car insurance, you have to have it whether you use it or not. They are not going to give you a refund because you did not use it. Everyday I think it is a new challenge, you never know what will happen.
• Australia
3 Apr 12
Oh dear. I had to sit down the department managers and tell them I wouldn't be doing ANY payments outside of payroll day. If one of their staff doesn't have rent because they "forgot" to hand in their time sheets then tough. I then sat in with each department meetings to make sure everyone understood. But I still get the dumb dumbs to either forget and cry because they don't have the ability to plan ahead or try to get more money than they are entitled to. And we pay above minimum! Lucky for me, I am the only one who understands how to use they system and I'm not constantly gunning for pay-rises so they really really want to keep me.
@SomeCowgirl (32270)
• United States
3 Apr 12
I work as a cashier, and most of the time my gripes has to do with the bags used, or the way people seem to not understand the workings of a grocery store. I guess I expect to much of them. I really don't need to be in this job because of that reason. Anyway, I think I'd have probably finally said "COME IN FIRST THING TOMORROW TO TALK TO ME ABOUT IT!" Yeah, I don't need to be in management either.