The computer already crashed!

@911Ricki (13588)
Canada
June 5, 2012 1:36pm CST
I just bought this laptop and its only been about 24 hours old. I know I use the computer a lot for personal use such as banking, emails, and many sites such as MyLot. Last night you could tell it wasnt keeping up, kept freezing, and restart the pages. I was getting really annoyed with it by the end of the night. I started it up today and opened 3 windows (normally I have a lot more open than that). Suddenly it crashed and I had to get my Dad to figure it out, and restart it all. I think Ill be getting a newer computer sooner than I thought.
2 people like this
13 responses
@shivanisd (387)
• India
5 Jun 12
if it has warranty you should get it replaced. my laptop crashes 5 times everyday but that bcuz its 4 years old and i have tons of software on it. good luck getting your laptop replaced!
• India
5 Jun 12
well this is why i only buy new things. but im sure he will replace your laptop if it malfunctioned on the first day!! you should complain against him if he doesnt.
@911Ricki (13588)
• Canada
5 Jun 12
I emailed the computer to ask about it, and see if anything can be done. It is a refurbished laptop from Futureshop. There isnt that many prgrams on it either, and I dont believe its that old either.
• United States
5 Jun 12
Is this a new laptop, or did you purchase a used one?
• United States
5 Jun 12
It's always best to buy new with computers. If a computer has issues, no amount of fixing will ever really take care of it. I'd try to get my money back if at all possible, or make them give you a different laptop.
@911Ricki (13588)
• Canada
5 Jun 12
Its a refurbished one from Futureshop.
@MandaLee (3758)
• United States
5 Jun 12
Dear Ricki, I am sorry. That is terrible. I imagine you are really frustrated.
@911Ricki (13588)
• Canada
5 Jun 12
Yes, it is very frustrasting especially trying to catch up with everything on MyLot and a few other sites.
@FrugalMommy (1438)
• United States
5 Jun 12
That's terrible! Are you going to return it to Future Shop? They only give you 14 days from when you received your order to return computers. If I was having that many problems with a computer that was so new, I'd probably just ship it back for a refund. Have you looked at Newegg.ca yet? I buy most of my computers and parts from their US site. The US site has really good deals on new computers compared to other retailers. I'm not sure how the Canadian site compares, but it might be worth a look. http://www.newegg.ca/
@911Ricki (13588)
• Canada
5 Jun 12
I sent them a message, and said I would run it into the closest store. I think its just a slow processor and cant keep up to what I am doing. Im use to having aseveral MyLot windows open at a time even up to 15 windows this can barely handle 6.
• India
8 Jun 12
Well, no one would sell a laptop which is just 24 hours old, unless it is having issues. You should have gone for a new one. Try using tune up utilities, it might help. Else it might be some virus which is causing your system to crash.
@ariq01 (100)
• Indonesia
11 Jun 12
Yea you right Nav, Dont forget to stay update with your antivirus okay :D
@syramoon (654)
• United States
5 Jun 12
Sorry to hear about that. I would be devastated. My laptop is now two years old and I've became very attached to it. I got it for my birthday two years ago, and if it had crashed the next day I think I would have cried. I hope you're able to get a new one that will keep up with what you like to do. Best Wishes!
@911Ricki (13588)
• Canada
5 Jun 12
I have never had a laptop for over a year to be honest. They just dont make them like they use too. But this is ridiculous if it cant handle basic useage.
@syramoon (654)
• United States
5 Jun 12
My little brother always has that same problem. This is the first lap top I've owned, and I baby it. With the care it gets, and what I'll do on it and what I won't. It doesn't have a graphics card meant for gaming, so I won't play W.O.W. or anything else that's hard for it to handle, I've never even tried to. I make sure to have good spyware and antivirus prevention/protection on it. I've never had luck with refurbished things electronics though. I ended up picking out the Acer Emachine Ameria Series when I got my laptop. It had some good reviews online and was relatively affordable.
@SomeCowgirl (32191)
• United States
5 Jun 12
Could you return it? I know that it was a refurbished model, isn't that what you said? Still I think it'd only be right to return it and have them give you your money back or another computer. I know this was just a "inbetween" computer, but still. I take it you hadn't opened anything that you normally hadn't before to make it crash. I'm wondering if they didn't clean it up properly when they got it.
@rog0322 (2829)
• Cagayan De Oro, Philippines
6 Jun 12
Hi: In my opinion being a computer tech, I should look for a new unit without an operating system and personally install a fresh OS on it. In that way, I am assured that the new unit is running on a new environment. If the OS is new, and it is still crashing, then I would suspect a hardware failure due to factory defect or improper installation.
@ariq01 (100)
• Indonesia
11 Jun 12
Where you bought? At online? So hardly if you want compensation on online -__-
@lihongqi (25)
• China
6 Jun 12
I think there must be something wrong of your computer,when bought it.Maybe you could go back to the shop to change a new one or repair by the seller.
@troublee (98)
• India
6 Jun 12
Laptops are less efficient when compared to desktop pcs. Try to buy a topclass lappy. It may cost around 400$. Usually we can't open more than 3 windows in a lappy. Try another one.
• Pakistan
7 Jun 12
My dear, it can be your Operation System Crashed not hardware, so take it to your vendor, it will fix it if the problem is your operating system crashed due to some virus or spyware
• Philippines
6 Jun 12
hi there, unluckily for you you bought a computer that is not compatible with its program you installed, but if thats your problem , you can used it though but pc expert must see this first.. do not buy another,.. it is just a pc crash . naturally happen when programs is not fit with the model .. thats i think..