Are you a knowledge worker or do you manage a team of knowledge workers?

Philippines
June 12, 2012 4:14am CST
Are you a knowledge worker? The term is all over business books and the web these days. It's an opt-repeated phrase. Management analysts describe a knowledge worker as someone who uses knowledge as capital, is well aware of his or her responsibilities, yearns for creative freedom, and prefers employers who inspire and lead them to greater productivity, enjoy a challenge but clearly not one whereby they're manipulated or taken advantage of by their superiors, and at the same time, just want to feel fulfilled and engaged while doing a job. If you're part of management, what approach will you use for your knowledge workers?
1 response
@owlwings (43915)
• Cambridge, England
12 Jun 12
The definition given describes people who prefer to think of themselves as "working with" management rather than "working for" an employer. They will almost always consider themselves as being equally skilled (and often more so) than their hierarchical superiors while accepting that management structure is the way it is for various economic and historical reasons. Provided that management accepts that employees may often be more knowledgeable, better trained and more skilled at their job than their seniors and recognise their intelligence, such people can make very good employees. The dangers to watch for in managing this sort of worker are: 1) Resentment in their line managers and others above them in the hierarchy 2) Over-confidence in the 'knowledge worker' him/herself (leading to a lack of respect for their superiors) Provided that management ethos is such that all members of the company are respected and recognised for their particular skills and qualities, regardless of rank, and that all staff are regarded as a team working towards a common goal, there will be many advantages in employing 'knowledge workers'.
• Philippines
12 Jun 12
That is a very insightful comment. Thanks for sharing. Based on my own observations at work, most knowledge workers may value the opinion and accomplishments of those above them in the organizational hierarchy, for as long as they are allowed to freely express their ideas or get involved in the decision-making process. Participative management on the part of higher-ups, so to speak.