aggravating bank problem / myLot

United States

August 28, 2016 4:41pm CST

I rarely use my debit card to withdraw money..but I wanted to yesterday. I had the info on a piece of paper..and a couple of the numbers were blocked out on the paper, as it had gotten something on it. I tried unsucessfully entering the code in the ATM then, I finally thought I remembered it the number then I was locked out for using my card too many times with the wrong pin~..duh me! I hope I do have the right number now..because I would hate to have to order a new card..that always takes forever, and is inconvenient.

4 people like this

6 responses

Yuki

@yukimori (10143)

• United States

28 Aug 16

You can have the bank reset your PIN instead of sending you a new card. Some will allow you to do it on the phone or online.

2 people like this

paigea

@paigea (35767)

• Canada

28 Aug 16

I was about to say that.

3 people like this

snowy

@snowy22315 (170640)

• United States

28 Aug 16

Is that really an option? I should check..that would be great...if it is really forgotten

1 person likes this

snowy

@snowy22315 (170640)

• United States

28 Aug 16

@paigea I did not know you could reset a pin without getting a whole new card. I will indeed check on that..THanks! If I can't use the card that is.

1 person likes this

Shiva

@Shiva49 (26228)

• Singapore

29 Aug 16

When I get it wrong I am alert and second time I am more alert and even nervous. Normally we are locked out after the third time. I think you can call the hot line to reactivate the card - siva

1 person likes this

snowy

@snowy22315 (170640)

• United States

29 Aug 16

Yes, I will see...I am just annoyed that I can;t easily access the number.

1 person likes this

Shiva

@Shiva49 (26228)

• Singapore

29 Aug 16

@snowy22315 That is the main issue with the call centers; our patience gets severely tested - siva