Unwanted files sent by fake client. / myLot

Philippines

November 13, 2016 7:32am CST

I am using my handy phone at the moment due to some issue with the main laptop. I don't want to open my laptop, am afraid it will connect to the other laptop with issue and steal all the files. Issue is someone pretended to be a client and sent us file and it turn out it is a RANSOMWARE. All files are gone on the other laptop, they stole it. Good thing some old files are save in cloud storage but the new files are totally gone. They come up with telling us to pay $500 in order to get all those files back. ?? Are they nuts? Have anyone experience this kind of issue? If so I would be glad hearing or discussing it.

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6 responses

egdcltd

@egdcltd (12060)

•

13 Nov 16

I get at least a dozen of these emails every day, possibly more. I don't open the attached files though; the ones I get are obviously fake.

2 people like this

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egdcltd

@egdcltd (12060)

•

13 Nov 16

@MsPinkU Well, that sucks. The emails I get are always obviously fake; they're from the wrong countries or organisations, or to the wrong email addresses, or have similar faults. Plus I don't get emails like that which I'm not expecting.

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Pink Unicorn

@MsPinkU (573)

• Philippines

13 Nov 16

@egdcltd Yeah e-mails like that should be in the spam folder.

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Pink Unicorn

@MsPinkU (573)

• Philippines

13 Nov 16

It wasn't really obvious that it was fake. It came from one site where my hubby is working. So the files wasn't sent via email. We contact support on that site and answered us, they can't give any remedy. @egdcltd

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Felicia Kane

@DesirousDreamer (34780)

• Peoria, Arizona

13 Nov 16

That sounds so scary! I have never dealt with that situation and I would have no idea where to begin if that happened.

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Pink Unicorn

@MsPinkU (573)

• Philippines

13 Nov 16

@DesirousDreamer We would too if we were working on the big project. Thankfully no big project at the moment. We are waiting for tomorrow cause today is Sunday and shop is close. So we cannot seek help at the moment.

Felicia Kane

@DesirousDreamer (34780)

• Peoria, Arizona

13 Nov 16

@MsPinkU It is good you are keeping safe, it is smart.

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Pink Unicorn

@MsPinkU (573)

• Philippines

13 Nov 16

@DesirousDreamer Thank you! I cannot risk to loose some more files.

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allen0187

@allen0187 (58444)

• Philippines

14 Nov 16

So sorry to hear about this. Hope you retrieve your files back. I haven't experienced it and I hope that I don't come across something similar.

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allen0187

@allen0187 (58444)

• Philippines

14 Nov 16

@MsPinkU paying the money will only create more trouble for you and would make you more prone to further attacks in the future.

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Pink Unicorn

@MsPinkU (573)

• Philippines

14 Nov 16

hoping for the best there is no way to get all back our files, not unless we pay the ransom money that they are asking..

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Pink Unicorn

@MsPinkU (573)

• Philippines

14 Nov 16

@allen0187 exactly, and if we pay, there is no guarantee that we all get our files back.

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rebel_woman06

@SIMPLYD (90722)

• Philippines

14 Nov 16

Oh my, that is scary indeed . I hope it won't ever happen to my laptop at the office . But when that happens , the IT will deal with it though .

Pink Unicorn

@MsPinkU (573)

• Philippines

14 Nov 16

You have a good Technician there I assume compare to here. Partner went earlier, it was just a waste of time. They don't even know what is Ransomware.

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rebel_woman06

@SIMPLYD (90722)

• Philippines

14 Nov 16

@MsPinkU Yes, they are indeed .