In fact I am a little annoyed now
November 22, 2016 7:18pm CST
I used to think that the banks in Hong Kong are good. They are efficient and provide good service. I doubt whether I would think so now. Few days ago I got a call from my bank from Hong Kong. I was told I needed to go there to sign up some documents. In fact I really didn't want to go there at this moment since I was busy. But anyway, yesterday I still went there to sign up some documents. The clerk was really not familiar with the bank issues in my opinion. Such as as to the online transfer, at first I said I could not transfer my money to another bank account which was not their branch. That's quite stupid. The money can be transferred to any banks, otherwise why I needed the online transfer. Then he went inside to ask his head. There were so cases like that. Then at last I especially asked him whether everything was alright and done. He said yes. Then I left. OK, on my way home to Guangzhou in the high way in the afternoon. I got a call from him and he said I "missed" two signatures. Oh... I really hated him because I especially asked him whether everything was OK. I already signed whatever he handed in me. He said I needed to go back to sign it. I said it was not possible since I already on my way home and I didn't have time to do it again. OK, finally he said he would scan the documents and email to me. I sign it and print it and then I send back to him. OK, I don't mind I pay for the express fee although it is his faults. He said he couldn't send the original documents and I guessed he was afraid to pay for it by himself. I already accepted I printed them out and then send him by express right away. I think he would never find a nice client like me! But last night I didn't get his mail. And today I checked the mailbox again and it is the same. Finally I emailed to him an hour ago. When it is time for business, I will make a call to ask him what's wrong with it. I really feel annoyed to it. He should fix his own mistakes immediately.
7 people like this
• Guangzhou, China
23 Nov 16
I meaned a bank locates in Hong Kong. There are many banks in Hong Kong. It is not very far away from Guangzhou to Hong Kong. It is fine to return in a day. I already spent a day going there and I don't want to waste another day because this staff's faults.