I "Dont know what to Feel
@Hatley (163781)
Garden Grove, California
February 22, 2017 3:08pm CST
I felt motivated to use the 800 number to
get my online bank account unlocked.
So I started and was fine until she
started giving me the temporary pass
\word
it fell apart as she kept saying e
and I repeated capital e and she kept
saying no maam not E but E now she
had to be saying some other letter but
can only hope my son will help me out
here.
she could have helped me by saying p as in
paper or d as in dumb but she would not
help me out so I had to give up and say I
will have my son call you as he can hear.
I feel stupid and angry and lost.I can
only hope my son will help me out here.
so u[set with ,my self.I need to get that
account unlocked. Now my stomach is
in knots.
One original post and graphic by P Hatley
copyrighted 2017
3 people like this
4 responses
@Jessicalynnt (50525)
• Centralia, Missouri
23 Feb 17
yeah that stuff can be pretty hard if they wont say, T as in tree and stuff
1 person likes this
@lovinangelsinstead21 (36850)
• Pamplona, Spain
22 Feb 17
Poor you hats. She should have said E for England or something like that and not just E and keep repeating it.
See if you can get your Son to make them see reason. They have no right not to help you out. I would have shouted at them something like make it clear for goodness sake.
Its your account and you have a right to defend yourself.
Good luck.
@RasmaSandra (73473)
• Daytona Beach, Florida
22 Feb 17
Don't upset yourself. I am sure your son will help you out. Sometimes it is so darn hard to understand what someone is trying to tell you over the phone.
1 person likes this
