I "Dont know what to Feel

@Hatley (164448)
Garden Grove, California
February 22, 2017 3:08pm CST
I felt motivated to use the 800 number to get my online bank account unlocked. So I started and was fine until she started giving me the temporary pass \word it fell apart as she kept saying e and I repeated capital e and she kept saying no maam not E but E now she had to be saying some other letter but can only hope my son will help me out here. she could have helped me by saying p as in paper or d as in dumb but she would not help me out so I had to give up and say I will have my son call you as he can hear. I feel stupid and angry and lost.I can only hope my son will help me out here. so u[set with ,my self.I need to get that account unlocked. Now my stomach is in knots. One original post and graphic by P Hatley copyrighted 2017
4 people like this
4 responses
@akalinus (22987)
• United States
22 Feb 17
Sorry, you are having so many problems. I think I have talked to her or someone like her before. Grrrrrrrrrr!
2 people like this
@Hatley (164448)
• Garden Grove, California
22 Feb 17
Yes if she had clued me in to the letter I can hear numbers so much easier
1 person likes this
@akalinus (22987)
• United States
22 Feb 17
@Hatley A lot of letters sound alike. I usually clue people in. T as in Tom or S as in Sam, or whatever.
@RasmaSandra (21216)
• Daytona Beach, Florida
22 Feb 17
Don't upset yourself. I am sure your son will help you out. Sometimes it is so darn hard to understand what someone is trying to tell you over the phone.
2 people like this
@Hatley (164448)
• Garden Grove, California
22 Feb 17
I think he will sure hope so to
1 person likes this
@Jessicalynnt (47878)
• Centralia, Missouri
23 Feb 17
yeah that stuff can be pretty hard if they wont say, T as in tree and stuff
1 person likes this
@Hatley (164448)
• Garden Grove, California
23 Feb 17
yes she could have clued me but offered no help at all.
1 person likes this
• Pamplona, Spain
22 Feb 17
Poor you hats. She should have said E for England or something like that and not just E and keep repeating it. See if you can get your Son to make them see reason. They have no right not to help you out. I would have shouted at them something like make it clear for goodness sake. Its your account and you have a right to defend yourself. Good luck.