Green Bay, Wisconsin
April 10, 2017 7:43am CST
No, not the book, though hopefully that will be today or tomorrow. I had an incident happen with Wal-Mart yesterday. I bought a gift card for my grandson's birthday, but it never made it home. I went back to find out what if anything could be done, since I didn't have it. They viewed the video of it. I never disputed what was on the camera. Just the fact I did not have the card when I got home yesterday. They basically told me 'not my problem' at which point I got upset and just left the store when they blew me off. I told my youngest son what happened, and after I calmed down I went back to Wal-Mart bought another gift card. My youngest called me last night and after talking to his girlfriend and her sister it was suggested I go back to Wal-Mart with the receipt and have them void out the gift card and put the money on a new one. I did that this morning, and showed them the new receipt and that I wasn't pulling a con on anyone. I really didn't have that gift card. They took the first receipt, talked to accounting and voided out the first and put the money on a new card. So I'm not out all the money I put on the card yesterday. So there is a happy ending and now I'm very happy I didn't lose all that money. And they know I wasn't being dishonest. So now I'm home from the pool and Wal-Mart, I'm eating cake, and about to start my Bible Study. It's been a good day so far. I hope you've had a good start to your day, or your day has been good. Thanks for reading. Image from the party yesterday
25 people like this
• Green Bay, Wisconsin
Yes it is. They even knew who I was when I walked in their this morning and were quick to tell me what the video showed. That was never in question. I'm so glad they realized I wasn't being dishonest and I had actually come back and bought another one yesterday to replace the missing one.
• Greencastle, Indiana
I hate when I lose something like that, my husband lost some money orders last year & thank GOD they were FOUND but it sure made him do better on NOT losing them again, cause it scared the crap out of him & remembers it. I'm glad to know you got that problem fixed & solved to make a better day.
• United States
I'm sorry they basically blew you off at first. I would have never thought of voiding the first one and putting the money on the new card; that's a great idea. I'm glad they did that for you; it must be relieving to have that taken care of.
• Green Bay, Wisconsin
Sometimes I think stores don't want people to know all the secrets to getting things sorted out. I was very happy to find out this tip. I won't forget it if it should happen again. I'm glad to say I don't use or buy many gift cards.
• Midland, Michigan
That's great that they could do that for you, we sell gift cards too, but I don't know that would be something we could do or not. I don't work the customer service area, so maybe, but I don't know. I threw out a gift card once that I thought was all used up and then decided I should check it out first. It was good I pulled it from the garbage as there was over fifty dollars left on it. I don't have any idea why I didn't realize sooner that it may have had money on it still.