Sometimes I really hate computers
July 29, 2017 8:06am CST
I have been a passionate lover of computers for many years now, but they can become very annoying when they choose to behave badly. My system has headphone audio jacks on the front fascia, which disables the speakers and reroutes the audio to the speakers. For some bizarre reason the headphones suddenly ceased working. I checked the selected default playback device, which was still showing as Sound Blaster Z series, but that was clearly not the case. The audio jacks appeared in good condition, but the audio to the speakers was unaffected when I plugged them in. I know that this cannot happen, but apparently my computer was not aware of that. Since everything showed that the headphones should be working there seemed only one possibility, which would be that a Windows update has overwritten it. I visited the Creative worldwide support centre and downloaded the latest software and driver package, which was written in March of this year and should therefore be compatible with Windows 10. After installing the package and rebooting the computer my audio was routed back via the headphones, even without any further adjustment. This tends to confirm my suspicion that a Windows update was responsible, but that would be difficult for me to confirm.
23 people like this
• Boise, Idaho
I think you are right. I had had a Windows update one time a few months ago and right after that I went to watch a Netflix movie. Usually when I put the disc in the computer brings up the the movie software. This time it didn't. So I live chatted with Windows tech support. The tech uploaded the software to my computer and I have been using it ever since. You really have to watch Windows.
Linux is far to be perfect when it comes to sound. I had serious problems when Microsoft forced people to use the buggy Pulse Audio server library to continue to use Skype under Linux. Pulse Audio comes with Ubuntu, but it is quite the only important distro making use of it I was using only Alsa without any overlayer, and adding a Pulse Audio server has not been that easy, I have had to write all the configuration files for my sound system...
• Aurora, Missouri
Apparently, that is a known issue with some Win10 updates, Koalemos! I wouldn't have the faintest idea how to check to see if it was caused by an update applied by Microsoft, either! Luckily, the creators have already admitted the updates will cause problems with some computers. (I didn't bother reading anything after they admitted updates were causing audio problems with some pc's. I didn't see any reason to read further. I don't use Win10 and am having no problems with any of my pc's.)
Some users who upgraded their PCs to Windows 10 Creators Update v1703 have been reporting various random problems.
• Aurora, Missouri
@Asylum The update just disconnected a virtual switch. I have heard of that happening when someone switched their pc from Windows (7) to one of the Linux O/S. (IDK which one, anymore.) At the time it drove us to distraction! I don't listen to music or anything except the sound on a movie, but my buddy does listen to music ALL THE TIME! SMH! (I swear, he is an idiot! Not for listening to music, but because he didn't/doesn't know enough about a computer to switch between the O/S but tried to do it anyway. Then roped me into wasting 4 days trying to figure out what he did wrong!) At least yours is fixed! LOL!
• Manchester, England
@DaddyEvil I have often used Ubuntu without having any audio issues, but obviously such instances would be the exception rather than the rule. It was amusing in the early days when it was necessary to use Ndiswrapper to utilise Windows drivers under Linux, but fortunately those days have passed.
It was a good job you knew what's what with the problem.If it were me,I would be at a loss to know how to do.It is so happened that Today my flat panel LCD screen breaks down after working 12 years.I have no choice but to buy a new one.
The recent Windows update did a few weird things to my laptop too, one was the background colour I had chosen (used to be dark blue/purple, now it is an ugly grey). Don't know why they have to force us to update like that (something to do with some new setting software they said).
• United States
I like computers, I have used them for both work and personal stuff, however I am not a techie so when strange things happen I am lost. I sometimes wonder if updates and downloads are really necessary, but so far things have been working good. Probably should kick myself for saying because now something is sure to go wrong.