Whom did you purchase your life insurance?

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Life insurance is not a compulsory law in my country but most people would buy at least one life insurance policy just in case , you know touch wood. Now, you can buy life and medical insurance online or off line. By means off line is to purchase the policy from an insurance agent that is a stranger to you, a friend or your relative. So, whom did you buy the insurance from ? AS far as I know, insurance agents are money minded. My relative who had sold me the policy said that he had earned 6 years of commission. After that, he does not have to attend to my needs anymore because he doesn't earn a single cent. My insurance is still active, tenth year. Is that what you call a service from insurance agent?